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Cannot add user as a self-service user
I have a new user that is not part of the self-services users role so he cannot access the portal. When I try to add the role to him, he does not show in the list. He is currently an analyst. What am i...
View ArticleSSL Provider: The certificate chain was issued by an authority that is not...
We are suffering from the above problem. Users are being prevented from logging in and receiving the above message We have resolved this by requesting everyone to log out accessing the dbalias and...
View Articlereset password for multiple users
We need to upgrade Goldmine to the latest version that support password complexity.As a GoldMine Administrator, I writing to understand exactly what needs to be relayed to the end-users when the...
View ArticleIgnore Agreements attribute and clearing isBreached
We have a some Incidents that have been logged with the wrong SLA and have breached (isBreach attribute is true). We've been asked to remove the breach from these incidents by management. Other than...
View ArticleHow to define Exclusions/Inclusions - naming convention
Hi together. I have some trouble to define exclusions (file name or types exception from sync). Is there somewhere a complete overview of what commands and options are there? I want to exclude files...
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Schwarm-Wissen: Client springt immer wieder automatisch auf Inaktiv
Hallo Leute, jemand Ideen ? Aufgefallen ist mir, dass der PE Boot noch stattfindet und die erste Win10/Win7 Installation noch durchläuft aber danach bleibt der Client "stehen" und springt auf inaktiv....
View ArticleDifference between all reboot settings in Agent configuration
I see 3 different reboot settings to configure. Just wanted some clarity on all 3. 1. Under standard ivanti agent there are "Agent install reboot settings" - This makes sense, just asking when can the...
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A dynamically configured list of AD groups assigned to the list attribute in...
Greetings Ivanti community.I can create a list of groups using the "Setup and Sync tool" and assign it to an "Organization" structure, or I can use Automation to pass a list of groups as the value of a...
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Duplicate values showing in multiple pick lists
I seem to be getting a some odd behaviour with a number of pick lists. When I edit one, the values within two other lists replicate the values, and I can't seem to work out what is linking them.I am...
View ArticleDoes 10.3 remove support for XenDesktop/XenApp 7.1 - 7.13?
Hello, I noticed the 10.2.x compatibility matrix lists the older 7.x releases however the 10.3.x compatibility matrix starts at 7.14, I assume the older 7.x releases are still supported and there just...
View ArticleEscrow Bitlocker Recovery Keys
We're starting to manage some remote laptops that are not going to be on our domain. What are best practices for managing bitlocker recovery keys for devices like this? Can Ivanti escrow the keys for us?
View ArticleDiscover servers not receiving updates
Hi all, We recently discovered an issue where a number of servers were not receiving updates as a recommended update was blocking Windows Update from determining that there were critical patches...
View Articleparameter issues
hi every one i'm working on a multi selection service request the case like:i have main drop-down list contain 4 chooses user select from it upon each select there different option based on his/her...
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task notification every 48 hours
Hello, I am trying to send a notification to the task owner if tasks have not been completed in the past 48 hours. Any ideas on how I can do this? Thank you in advance.
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Patch reporting - Been asked to build a supposed "simple" patching report
Wondering if someone could help because I am pulling my hair out (what's left of it!) My manager has asked if we can get some simple reports out of IEM that shows which Servers have and have not been...
View ArticleApplication Control Self-Authorizing : Remember for session or always not...
I have Application Control 10.1 FR3 HF4 running on some machines using the self-authorizing setting for admins. I'm expecting the remember my decision setting to do just that, but these checkboxes...
View ArticleHow to Whitelist Powershell scripts to run via SCCM in the local user context...
I have disabled powershell.exe file to be allowed run for all users in Ivanti App Manager. However, when I am trying to run a script via SCCM, I get the Ivanti block message for running powershell. How...
View ArticleBest Practice for Personalized Settings (Profile Creation).
Upon first logon, when Windows 10 is creating the user profile "Personalized Settings", applications are being denied. I've been able to figure out which applications are installing during the profile...
View ArticleProblem in Landesk Service Desk touchpaper Setup
After I install the application server of Landesk service desk, console, touchpaper , I restore the default database manually and then go to http://localhost/touchpaper.framework.web/config.aspx to...
View ArticleComputer Management - Services: Access is denied
I am attempting to remotely access a Windows laptop services through computer management. I am able to get to the computer management window, though, when clicking on services, I am getting an error:...
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