For a new installation of Ivanti Management Suite we created a copy of the database connected to Service Desk.
After I changed the database configuration within the Data Connection in Service Desk, imports do not work and the log just gives me:
6/7/2018 3:49:23 PM : Import Started [TEST MODE]
6/7/2018 3:49:23 PM : There are no objects in the database to Import or the datasource could not be accessed. Make sure the datasource is not locked by another application or another user.
6/7/2018 3:49:23 PM : No Source Objects found
6/7/2018 3:49:23 PM : Import Ended
6/7/2018 3:49:23 PM : This import took 00:00:00
The views we address in the data connections stayed the same and were not changed name wise.