Hello,
I have just installed my company's new core server 9.5, and the help desk staff will be using remote console to use LANDesk. When they try to remote into a computer it asks for their credentials everytime before they are allowed to control any machine. I did some searching through the community portal and thought it had something to do with the COM+ accounts. I changed the accounts out for AD credentials, but my help desk staff is still being asked to input their own credentials everytime. Is there something that I am missing?
Thank you!
Anthony