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LANDesk product choice (http://community.landesk.com/)

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Greetings,

Many moons ago, the touchpaper support site used the early Touchpaper Portal for logging customer support issues and as a knowledge base. While it wasn't perfect, it served as a good example of what was possible with the product. I've been asked why the LDSD support and community sites use a product other than LDSD Web Access as their customer portal.

I kinda figured the transition between the various suppliers (touchpaper -> avocent -> landesk) required you to adapt to the system the parent company uses, but its been a while and i was wondering if you have a plan to use LDSD webaccess as a support portal? (or have a version in the cooker to use in the future?)

 

Karl


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