We would like to notify a group of users when an incident is saved. That group of recipients are defined by the raise user and will be different for every incident.
I believe the simpliest way to do that will be adding a text box in the incident for user to inputting the target users' email address (separate by ';') and then in the reminder i create recipient for each of the address in that field.
However i found that there is no way to enter the recipient's email in the Reminder object when it's created in automatic action. Does anyone has other ideas?