When device tries to connect to Agent the error unlicensed message pops up on the Enabler on device.
I have read the document about this subject (Version 2 - 5 Nov 2013)
I verified all the causes/solutions and we don't match wich none
The Avalanche SE version is 5.0.0.278
The Avalanche Enabler version is 4.09-03 (same version for the old or new devices)
Only the fact that only the "old" (bought August 2011) mobile devices get this error
the new one (bought Sept 2012) doesn't have this error
Do we have a "Best before date" to update the mobiles ?
thanks to every body for an idea to fix this problem