Hi,
I need to let only 'created by' user and 'Raise User' to close an incident
I create a precondition with calculation ype to test if created by ( or raise user) is the current user
My code is :
import System
static def GetAttributeValue(Incident):
Value = 'False'
if Incident.RaiseUser== '$CurrentUser$' or Incident.CreationUser =='$CurrentUser$': Value = 'True'
return Value
This is not working for me.
How can I solve this.What is wrong?
Please see attached file to have an idea of my resolution process part
Thanks
Regards