Hi All, i'm getting troubles on Core Server, Windows XP and Win7 machine, with proxy Configured, and we are unable to open RCviewer via Gateway, the error is: Failed short session to connect to gateway(3) or (6).
1)Opening a WebConsole or from Console32(On Core) and try to rcontrol via gateway a managed client on internet we meet the error on 6 desktops. Only one works fine with proxy configured.
2)On the 5 Machine we tested all possible configurations crossing among all combinations of Users,Proxy Abilitation,ActiveX security, Browser version; OS version, but there is no way to receive credentials pop-up from Gateway.
3)All the mahcine are behind Proxy and firewall(towards DMZ LDGateway) but although you check to use proxy in Remote Control Options we can see traffic from Rcviewer and Gateway on ProxyLog and Firewall Too.Core Server has all open traffic trough Firewall but there is no way to make it working
Anyone knows which mechanism does RCviewer uses? I know that Gateway uses SSL traffic to and from Core Server but what about Web Console RcViewer opened from another Lan PC? Which is the traffic workflow that Proxy (MCafee Gateway in this case) could intercept and stop?
Any ideas or suggestions are appreciated
Thanx a lot R.S.