Hello Everyone,
I need your suggestion regarding asset tracking. Usually when I deploy an equipment for example a laptop, I assign it to a technician that will reimage the laptop and he/she will then re-assign the laptop to a new user. The person who reimages the laptop usually does a test and logs in using his/her domain user name and password and shows on Landesk MS that laptop serial # is assigned to the technician who logged in. My question is, will Landesk MS re-assign the laptop to the user who logged on to the domain when the laptop is turned on and connected to the work network? We have an issue where the laptop is still assigned to the technician's name even when the user logged onto the domain with their own username and password. Help!