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Problem installing and after updates

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sudo /mnt/sccm/heat_inst.sh

 

UEA HEAT Install Script VERSION: Heat_8_3039

-------------------------------------------------------

This script will install HEAT Client

 

Current VERSION :

Upgraded VERSION :   Heat_8_3039

 

OK to install? (y/N)..y

Loaded plugins: product-id, rhnplugin, search-disabled-repos, security, subscription-manager

This system is not registered with RHN Classic or RHN Satellite.

You can use rhn_register to register.

RHN Satellite or RHN Classic support will be disabled.

Setting up Install Process

rhel-6-server-rpms                                                                                        | 3.5 kB     00:00

rhel-server-dts-6-rpms                                                                                    | 3.4 kB     00:00

rhel-server-dts2-6-rpms                                                                                   | 3.2 kB     00:00

Package bc-1.06.95-1.el6.x86_64 already installed and latest version

Package 1:java-1.8.0-openjdk-1.8.0.161-3.b14.el6_9.x86_64 already installed and latest version

Nothing to do

 

Installing HEAT PatchLink Agent 8.3039

Copyright (c) 2015 HEAT Software USA Inc.

 

Performing tests for Silent install...

Checking Group List

Silent installation tests successfully completed.

Expanding archive...

Exception in thread "main" java.lang.ExceptionInInitializerError

        at com.patchlink.deployment.Register.registerMain(Register.java:108)

        at com.patchlink.deployment.Register.main(Register.java:46)

        at register.main(register.java:7)

Caused by: java.util.MissingResourceException: Can't find bundle for base name patchagent, locale en_US

        at java.util.ResourceBundle.throwMissingResourceException(ResourceBundle.java:1573)

        at java.util.ResourceBundle.getBundleImpl(ResourceBundle.java:1396)

        at java.util.ResourceBundle.getBundle(ResourceBundle.java:854)

        at com.patchlink.deployment.InstallLib.<clinit>(InstallLib.java:16)

        ... 3 more

cp: cannot stat `/usr/local/patchagent/update.conf': No such file or directory

grep: /usr/local/patchagent/update.conf: No such file or directory

 

ERROR: The HEAT PatchLink Agent files were properly installed to /usr/local but did not register successfully.

Please check the serial number and hostname for errors.

 

sed: can't read /usr/local/patchagent/update.conf: No such file or directory

 

 

 

Also, recently on several boxes, the agent isn't registered as running by the server running a patchagent info returns this:

 

LAST 15 LINES OF updateagent.log:

 

##########################################################

# UPDATE AGENT STARTED #

##########################################################

 

Exception in thread "main" java.lang.ExceptionInInitializerError

at com.patchlink.deployment.Configuration.initialize(Configuration.java:125)

at com.patchlink.deployment.PatchLinkAgent.main(PatchLinkAgent.java:30)

at gravitixagent.main(gravitix.java:27)

Caused by: java.util.MissingResourceException: Can't find bundle for base name patchagent, locale en_US

at java.util.ResourceBundle.throwMissingResourceException(ResourceBundle.java:1573)

at java.util.ResourceBundle.getBundleImpl(ResourceBundle.java:1396)

at java.util.ResourceBundle.getBundle(ResourceBundle.java:854)

at com.patchlink.deployment.InstallLib.<clinit>(InstallLib.java:16)

... 3 more

___________________________

 

LAST 15 LINES OF detect.log:

 

DBG: DELTA XML IS:

 

<reportresults version="1" status="ok">

</reportresults>

DBG: reports pass: 3 checksum: 1921105973

DBG: reportResultsDeltaSoapRequestString: <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body>    <ReportResultsDelta xmlns="http://patchlink.com/webservices/"> <AgentID>E62D4BE9-FA0D-4CA1-95A4-3A3292CE910C</AgentID> <xmlReportResults>

<reportresults version="1" status="ok">

</reportresults></xmlReportResults> <checkSum>1921105973</checkSum> <passId>3</passId> </ReportResultsDelta>  </soap:Body></soap:Envelope>

DBG: plusResponse: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><ReportResultsDeltaResponse xmlns="http://patchlink.com/webservices/"><ReportResultsDeltaResult>Success</ReportResultsDeltaResult></ReportResultsDeltaResponse></soap:Body></soap:Envelope>

  ___________________________

 

LAST 5 LINES OF err.log:

 

Failed to update packages.].  at 20180207054226

Error: RPM update task failed. STDERR:[No Match for argument: kernel-headers-2.6.32-696.20.1.el6.x86_64

Failed to update packages.].  at 20180207054233

Agent started at 20180207060105

Agent started at 20180221061619

___________________________

 

FILESYSTEM DISK USAGE OF HEAT PatchLink Agent DIRECTORY /usr/local/patchagent

Filesystem 1K-blocks    Used Available Use% Mounted on

/dev/sdi1 5028480 1287868   3478520  28% /usr

___________________________

 

DISK USAGE (IN KBYTES) OF HEAT PatchLink Agent DIRECTORY /usr/local/patchagent

378336 /usr/local/patchagent

################################################################

 

So I assume the problems are the same.  This is stopping critical systems from being updated so is causing problems.

 

Thanks for any help.

 

Rich


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