Scheduled SLA
Hi, I have a request to create the SLA which once clicked should give them an option to choose a date. Can we create a Scheduled SLA in LANDesk? Please help.
View ArticleSecurity and Patch manager clean up
Does anybody have methods for cleaning up the scan folder to save time during scans...should I be deleting/moving objects in the Replaced/Partially Replaced/Replacement not enabled/found folders?
View ArticleDecommissioning Core server
Hi. I am in the process of migrating all devices from one core to another (different host, different DB). Following the old server shuting down, we will have a dns record that points to the new core....
View ArticleAdvanced deployment via GPO. Detecting an existing agent?
Hi Everyone, Question regarding Advance agent deployment via GPO. Our LD tech has told me that we can "redeploy" a new agent using GPO and the advanced agent. Meaning that if we have systems out there...
View ArticleCan't Add Analyst Role to User
Hi, I haven't had a problem dragging and dropping a group or role to a user before and have done so with the Analyst role in the past. However, I am now receiving the following error message: "Could...
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LDSD 7.5 SP1 Change Prompt Text on Criteria
I have read http://community.landesk.com/support/docs/DOC-29103 and that solution does not work for me. Whatever I have in the Description field does not disply when i run the query. Here are my...
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LDSD 7.5 SP1 Prompted Value how to
Is there a way to use an "or" or an "and" within the prompted value when running a query? So if I wanted to search for all tickets that have the words "This" or "That". Typing in This or That does...
View ArticleWin PE PXE Deploy option not going ahead after selecting Deploy script from...
This a NEW Dell Optiplex 7010, right out the box. Just received a shipment of 200 computers, have already imaged 25 of the set with Our Windows 7- Dell 7010 image and then cpu # 26 - 40, will not do...
View ArticleIs there a download of 9.5 with SP1 combined?
Is there a download of 9.5 with SP1 combined?
View ArticleI can´t save the reports.
Hello Guys,I have a problem to save the reports.I can create Data Analytics Reports and Run the Reports, but when try save the report I receive the error:Could not save the report. Error: The...
View ArticleIssue with Open Touch and Landesk SD 7.6.1
I am working on a project to integrate Landesk with CA ServiceDesk. Our development server is running LDSD 7.6.1, and I have the OpenTouch 7.6.1 Web Service installed. Our analysts and end users use...
View ArticleLicensing vs. monitoring
I took a class for software licensing monitoring and manage software list but did not have time to use it until now. Now I do not remember the difference between the two. Can someone refresh my memory?
View ArticleSearching Unique File Name in the estate
I need to know how many machines in the estate have a specific file present, it is actually the Outlook short cut on the desktop screen but could not find how to get this list on a LANDesk querry Can...
View ArticleConverting date in string format to date format
Hello all, I am trying to create a query to find all our Lenovo laptops that are out of warranty. The Thinkvantage tree of the inventory stores this information in a string field formatted like...
View ArticleQuestion About SSD Drives & LANDesk
Does anyone know if there are any issues with LANDesk and SSD drives? We are looking to mover our advanced users to SSD drives in the near future and don't want to create any headaches without first...
View ArticleWinPE 4.0 and USB 3
Anyone successfully get USB 3.0 Host and Hub drivers to inject via HII in a Windows 7 image with the new WinPE 4.0 that came with SP1? I used to be able to load the host drivers in WinPE 3.0 to allow...
View ArticlePortal Manager icon - can it be changed?
Is there any way to change the default icon for the Portal Manager in 9.5 SP1? The icon appears to be embedded within the .exe, so apart from deploying our own custom shortcut it doesn't appear to be...
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Help with deploying .wim file using imagex
Greetings, I'm learning the ways of Landesk Provisioning and trying to setup a provisioning template to succesfully deploy a .wim image file using imagex, but am running into a brick wall when the...
View ArticleUsing inbound mail to add a note to an active Incident
Is it possible to have Mail Manager add a note to an active incident. For example, a user emails the helpdesk inbox and an incident is automatically created in Service Desk. Service Desk then saids...
View ArticleLANDesk 9.5 SP1 "HP Hardware and Software Management tools"
Anybody knows where to find and download the "LANDesk plus HP Hardware and Software Management" add on for LDMS 9.5 SP1? Thanks!
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