How Often Should A Computer Show As Scanned?
I often use the Last Scanned date as an indication of when a computer was last online. We have over 1500 total devices. Approximately 200 of these have dates older than November 1, some back to...
View ArticleHow Much Overhead Does Agent Watcher Add?
We have about 1500 devices with LD agents. What I notice is that over time, these agents stop reporting back to the core; the last scan dates stretch out for weeks. So as I get ready to push out the...
View ArticleClient stuck at "Checking for other instances of scanner or software...
I have a few clients that while running a Security and Compliance scan will just pause at this screen until it times out. The only thing I have seen in common is these machines are laptops. Other than...
View ArticleAuto Activation Failing
Has anyone had issues with auto activations failing? This is not a consistent problem, but we know it does exist for some customers. If this has happened to you please provide the details like; LDMS...
View ArticleTask Reporting
Hi Is there a way to set up the core server to email every time a scheduled task runs?Thanks Colin
View ArticleMulti Session on Android Telnet CE
Hello, how we can configure multi session on Android version of Telnet CE? regards, Sébastien
View ArticleIE11 - no patches available
I tried to testinstall IE11 on one of our Win7SP1 x64 Clients using the Security and Patchscan. I put the definition into the scan folder and started a scan on the client. IE11 vulnerability was...
View ArticleIE11 No patches available
Hello, I have been trying to get all my clients on IE11, but all of them get a: Status: DoneResult: No Patches AvailableReturn code: 405 and the log file just says:Checking for updated...
View ArticleJREJDKv7U45_Manual Set to Autofix - All Patches Failed
Hi, Just recently started to patch through LANDesk. having a few issues with Java - Everything else seems to be autofixing nicely. Here is the extract from the log on one of the problem machines.:...
View ArticleSP1 Vulscan hangs for 20-30 min while merging trusted files
We recently upgraded to 9.5 SP1 and we are seeing an issue with The trusted files lists in Endpoint Security. Basically Vulscan downloads all of the trusted fiels during vulscan within seconds, but...
View ArticleQuick way to update agent?
If I allow something on the whitelist on the management console, or if I make a change to an agent config, is there a quick way to immediately tell a specific machine to check for updates? Additionaly...
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Empty Space on Web Access Screen? (Dynamic Window / Groupbox)
Hello Community, Has anyone come across this issue or have any suggestions on a fix? We are currently developing our Self Service system and this is letting things down a little and making it not...
View ArticleConsole Initialization Error HTTP Status 405
I am installaing LDMS 9.5 on a test environmemnt core server. Everything has installed well with no errors. However when trying to log on to console for the first time I am getting a login error...
View ArticleAV definitions not being updated w/ Landesk v9.0.3
We have a landesk server running v9.0.3 with Kaspersky AV 9 serving about 3000 client machines. Since Nov 20 about 90% of them are no longer updating their dat files. The following is from the...
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Introducing new functionality in the support portal
Based on customer feedback we have recently introduced some new functionality to the support portal to enable you to have more control to manage your support interactions online. Here is a summary of...
View ArticlePublishing Cloud Services Appliance (CSA) 4.3 in a ISA 2006 server
I'm trying to publish LANDesk CSA gateway in a ISA 2006 server, and to publish it ISA server requires a SSL listener using a certificate to stablish the internal link with CSA. I don't know how to...
View ArticleSo when is Landesk going to support their AV in Windows 8.1?
Kaspersky is already supporting it...
View ArticleSupported Platforms : Windows Embedded
Hello, I don't see in the Supported platforms Landing documents the Windows Embedded. Does LANDesk 9.5 SP1 suppports ?Windows Embedded POSReady 2009Windows Embedded POSReady 7Windows Embedded 8...
View Articlereal-time monitoring page error
Hi All, When I open a real-time monitoring page, I got an error "An add-on for this website failed to run. Check the security settings in Internet options for potential conflicts". As the result of...
View ArticleNotification emails sent out do not have valid URL Link
The emails being sent out to end-users in regards to incidents being created or resolved do not contain a valid link. For example, the emails being sent out contain the follwoing text: ***...
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