Data Analytics- Upgrade License Compliance
LANDesk Data Analytics is recording our licenses purchased for different versions. However it is not upgrading the licenses. It is really showing more licenses than we actually have. Our licenses were...
View ArticleAdobe B2B Connector - Data Analytics
Adobe B2B connector was not working for us until we downgrad to Internet Explorer 9. It appears at the moment it does not work in version 10 or 11. Thanks!
View ArticleVBScript for Price attribute for Software License Import
We used the following vbscript to modify all price entries in our software import list. if InStr(value, ".") = 0 Then value = value & "00"end...
View ArticleSo when is Landesk going to support their AV in Windows 8.1?
Kaspersky is already supporting it...
View ArticleMotorola MC9190 Chinese letters in Wavelink 5555 emulation
We use on a MC9190 the wavelink TelnetCE version 7.0.147. For our chinese colleagues I we use the emulation 5555-B01 to display also chinese letters.Our problem is, that only a part of the chinese...
View ArticleHow to remove 'is mandatory' attributes from group objects
Hi group, After a lot of headaches trying to customize my own object to add sites, I've settled on using pre-defined groups as sites. The problem is that the groups have two mandatory fields - Title...
View ArticleInner Exception: - The maximum report processing jobs limit configured by...
Just started happening when running reports. Any help would be appreciated. Thanks! See below: at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()at...
View ArticleMake Incident Windows all Read only once Incident is resolved
Currently in our system when an Incident is set to resolved, the mail description, detail, category, priority fields can still be changed and the change does not show in the history. We need to prevent...
View ArticleCustom definition, ReadRegValue won't read from HKEY_CLASSES_ROOT\CLSID\
Hello. I'm trying to create a custom definition in LD 9.5 SP1 to detect if a certain registry key is set to a certain value. Since the "Registry Settings" function is hardcoded to only support...
View ArticleHow can i get Taskid from Scan and Repair Action
In Scan and Repair Action there is no return code that i could use to get the taskid created in LDMS. How i can i get this? Thanksmarcel
View ArticleScheduled Report - showing duplicates
Hi, Is there an easy way to exclude duplicates on a query report - the query i have is based on the suspended date being more than 7 days ago - if an incident has been on hold more than once in the...
View ArticleRequest Management Process
Hi All We are relatively new to Landesk and I am looking to create a request management process for end users through the self service portal can request hardware and/or software through a standard...
View ArticleSeatchin for file extenion other than .exe and creating a report
HiI have followed the steps here to scan for office documens on the users machines: http://community.landesk.com/support/docs/DOC-2170 I now need to be able to repoert on what files are on what...
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AV Best Practices
I've tried scouring these forums and support articles, but haven't found what I am looking for. What are the recommended or best practice configs for AV/spyware scans on client machines? If there isn't...
View ArticleLANDesk 9.5 SP2
Does anyone know if LANDesk 9.5 SP2 is in the works and/or has a projected release date?
View ArticleEnabler 5.3-38 set country code for WT41N0
Hello, I have tried to set the country code with Enabler on Motorola WT41N0 but it doesn't work. In the enabler I have added this registry key HKEY_LOCAL_MACHINE\Software\Wavelink Unified Network...
View ArticleLocking public querries
Is there a way to lock a public querry? example: I created a querry for a project and want everyone to be able to see and run it, but do not want anyone else to be able to edit/change it. We are...
View ArticleRunning the same policy based task on the same device more than once
Hello. I have a scenario in LANDesk 9.5 SP1 where I need to change the EPS configuration on a number of devices so they don't use the default configuration. I have created the task via "Change...
View ArticleStatus: Waiting Result: Policy has been made available
We have recently built a brand new core server for LANDesk 9.5 SP1 and are attempting to create our first distribution package to install an updated version of our anti-virus client. I've created the...
View ArticleMac 9.5 SP1 with Mac-2013-1017 causing tty broadcast messages in terminal
Has anyone ran across an issue where the Mac LANDesk 9.5 SP1 agent running the Mac-2013-1017 patch causing tty broadcast messages in terminal. This can be recreated by having terminal open and putting...
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