Second Core Server Setup
Two server enviroment one DB(ServerDB) and one Core(ServerA). We have a firewall that separates our network and I would like to setup a second core server(ServerB) on the other side. So instead of...
View ArticlePathc and compliance scan
we run out patch and complaice scan weekly on a friday. I want to disable the scan for some computers. Is there a way to disable it for some but leave it enabled for all other computers. I can break...
View ArticlePrint Device Information.
Hi EveryoneI would like to know how to print Complete information of one device.when i double click on it, it shows "Invetory - computer name".how to print it?Please help me ASAP.Much Appreciated.Nick...
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Storage Adapters Status "0"
Why the Status is 0?It suppose should be 14 because is Online What does it means?
View ArticleHow to monitor software installs for Employees with local admin access
Hey all, Hoping someone might be able to help or provide some previous experience, possible options or thoughts about how this can be achieved. To date in our environment we have been able to limit...
View ArticleCannot virtualize the landesk console 9.5 sp1 using Microsoft Appv
Hi, I am trying to appv the landesk console. I am using Microsoft Appv 4.6 and after I appv it, I try to connect to our landesk server and I receive this error System.EnterpriseServices,...
View ArticleCan I set default timezone for all service desk Web Access users?
Is there any way to setup a default time zone for all users accessing Web Access console?Is it possíble to disable this option (change time zone) found in the top of the Web Access console? Thanks,Carlos
View ArticleHow to login as administrator on self service?
Hi, We have integrated login switched on, is there a way to logon to self service/web console as a different user? I want to be logged on to my PC as me but logon to the web portal as the administrator...
View ArticleAudit Trail
Hi All, Does anyone know where I can find the log file about the console login? We want to find out the people who logged on to the LANDesk console. Regards, Terry
View ArticleClarification of package bundles in OSD provisioning
We have selected a number of package bundles to be deployed as part of an OSD provisioning template. While the package bundle deploy actions succede, none of the applications within the bundle are...
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Better WebDesk name search?
When in the console and I start typing in a Raise User name, a list comes up and I can enter a first or last name. How do I do the same in Web Desk? We have some users moving to a username format of...
View ArticleChange Management - Pre Approved Process
We are currently looking to implement a Pre Approved (Standard Change) Process, we are unsure whether to include this within our Normal Change Process Workflow or whether we would be better having a...
View ArticleDynamic Window - SetMandatory - can't undo Mandatory field
I have this in my calculation field, where MyAttribute is a boolean value displaying as a checkbox in the Web form. import Systemstatic def GetAttributeValue(Request):MyValue = false if...
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Web Desk
Good Morning I have this wield problem where my text fields are stretching in Self Service, they look fine in the console but in Self Service they add an extra line. Console: The field in question is...
View ArticleUnable to Select a Date in the Future
Hi Guys Have a funny one today. We have datetime attributes on a number of windows all which are used to select dates in the future. Generally they all work well but now for the 2nd time it's been...
View ArticlePatch Manager - Download from Manufacturer
Hello, There is a setting in Scan and Repair settings / Network settings that can allow a client when downloading patches vai the gateway, than download from manufacturer. Fall back to core on failure....
View ArticleHow to have loudly sound on MC3190?
Hello,on MC3190 when we use Telnet CE ( any version) the level of the sound is not enough loud to be hear by a end user in the warehouse we need to know how we can set correctly TelnetCE to have a very...
View Article_LOCAL.PRF: setting AgentAddress=fqdn instead ip_addr
Hi,I have avalanche server version 4.9.0.75. During first contact with tha Avanache server, the PDA receive the file _LOCAL.PRF with the following contens:================================# Wavelink...
View ArticleLANDesk Enpoint Security Service not set to restart on failure
Hi all, Anyone else notice that the EPS service is set not to take any actions on failure? Or is it just my environment? If you have experienced this what have you done to rememedy? I am open to...
View ArticleAgent not install after restart restore image
Hi all,Im testing LD 9.5 sp1 in my labI have provisioning tempeltate for restoring Windows XP, tempeltate looks like:In WinPE:- delete all partition- create system partition- restore image (Windows...
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