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Certificate Errors
After installing Service Desk 7.7.1, there is now a "Landesk Software ServiceDesk STS" certificate that is bound to https: port 443. When I access our portal (using https:),...
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Exception: Object reference not set to an instance of an object
Hey everyone - Has anyone run into this error since the upgrade to 9.5? The web console is on Server 2008 R2 x64 and our core is running SP1 with the vulscan patch and the TVT Toolkit. It looked like...
View ArticleIs there any way to open a new tab or window from an action ?
We have recently rolled out ITSM 7.6, and the most common complaint we're getting (this week) is that when you click "Add Note" on an Incident/Request, it opens in the same window you had the job in,...
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Error when installing "vc_red.msi"
Hello Landesk community, When trying to install Landesk on a user’s machine I am presented with the following error. I assumed it was something to do with Visual C but after updating/reinstalling...
View ArticleChecking Task end status - three values
I have a work request process that I'm building in Change and at various points I'm creating an authorisation Task where the asignee can choose Approve, Reject or Amend. This ends the task with the End...
View ArticleScheduled Tasks Multiple Removal
Landesk 9.5 SP2 Is there anyway to remove things left in scheduled tasks in multiples? My Techs leave tasks that have run and those that failed in the scheduled tasks and whenever a upgrade to Landesk...
View ArticleScheduled Task return codes
Greetings everyone, We just started using Landesk. I am starting with software distribution, is there a master list of return codes anywhere for Scheduled Tasks? I know I can just search for them...
View ArticleLANDesk says patch is needed but machines are already patched
I am working with Microsfot Patch 2852386v2.LANDesk says 48 of my comptuers need this patch.I deploy it via LANDesk. It fails on all machines with "Return Code 412." I remoted to one of the machines.I...
View ArticleSurvey Required Calculation Help
Hi We are using 7.6.1 upgraded from 7.4. The Full Incident process from an OOTB install was transferred into our 7.6.1 during the upgrade, and at the time we had no requirements for Surveys so those...
View ArticleRepair as policy in Patch manager
Hi, Does anyone know the recommended usage of "repair as policy" when creating a patch repair task?Per my understanding, we can set a patch repair task to "repair as policy", instead of scheduled task,...
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Function keys with WT41N0 Telnet CE 7.3.192 VT220 emulation
Hi i'm having difficulties using function keys with Motorola WT41N0 Telnet CE 7.3.192 and VT200 emulation. Random charachtes or error message key not recognized is diplayed if i'm trying to use...
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iOS Enrollment profile cannot be found
After renewing APNS cert. from Apple and MDM server, the last config is to update the thumbprint in iOS enrollment profile. However, this entry is not appear. The link below is for your reference....
View ArticleWill package NAME or DESCRIPTION show to end user upon installation?
Hi all, If I request a prompt before running the package and a result status to be displayed to the user, the package name is shown, instead of the description. Is that normal?I would expect the...
View ArticleWavelink TelnetCE 73197 Display Language - UTF8
Hello.I have Motorola MC3190 and TelnetCE 73197. I need select UTF8 in "Display Language". It is demand for correct display Russian language in the programm. I do not see UTF8 in list "Display...
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New Install 7.7.1 Problems to Opening WebAccess and Integrated Console
I hope the penny starts to drop on this product soon because I am getting less and less confident that I can actually learn enough to be able to control it. Whatever I do I always seem to end up...
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file names with '#' character cannot be included for software distribution -...
LANDesk Management Suite 9.50 Service Pack 2There are no error messages, the files just aren't available to add.I also have a support ticket -...
View Articlepackage creator copies package from public owner stays as public
We use the package creator role to enable IT users to create packages. If they copy a package from the public packages the owner stays as public so they cannot modify or delete the package. Is there...
View Article9.5 SP 2 any action other than HII and inject script in Post OS installation...
This is a brand new core server with LANDesk SP2 installed. We do have a case open but I wanted to post this to the community to see if anyone else has seen this. HII runs normally and is sucessfull...
View ArticleOffline Inventory Thin Clients
We have several thin clients with extremely small hard drives. There is not enough room on the drive to install the LANDesk agent on these computers not even an embedded agent. Does anyone know of a...
View ArticleLDMS 9.0 SP3 to 9.5 - Which upgrade path is best?
I am finally finding the time to perform the upgrade from LDMS 9.0 SP3 to 9.5. I had thought I would simply install the upgrade over the original, but then I ran into a problem. We have a fairly small...
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