Agendador gera somente relatórios em Portrait
Criei um relatorio em landscape e esta funcionando perfeitamente quando peço para executar.Porém ao agendar em formato PDF , o mesmo relatório somente gerar em formato Portrait.Agradeço se poderem me...
View Articlejre-6u23-windows-i586.exe & security certificate issue
I found a discussion from several years back titled: "jre-6u17-windows-i586.exe & security certificate". I was going to try to add an update to the other discussion, but the option wasn't...
View ArticleFull Name not appear in the inventory
When I create a query that contains First Name, Last Name and Full Name, the Full Name column is empty but the are values for First Name and Last Name. Do someone knows how to resolve this issue?
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configure_target_os failed : can't create file c:\ldprovisioning\vcredist_x86
hi all, Couple of days before, i found issue with my landesk suddenly i cannot do OS Provisioning. It always failed at configure_target_os task. not quite understand what happen, i have checked free...
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XML document error when saving a Design Transfer export file
Hi,I've now moved mn to design transfer after clearing most of our 7.5 upgrade defects. I'm trying to export some Self Service Shortcut Groups and getting an error message: "There was an error...
View ArticleProblem remote console coreserver/remote impossible to validate user in database
Hello There is the issue i haveI verified rights, com objects in IIS , i've this issue for all users even directly on the core server. Nom du journal :ApplicationSource : LANDesk Abstraction...
View ArticleOOTB database for LPM
Is there an OOTB database for LPM that has the workflows built for the Integration with Service Desk? Just curious.Thanks,
View ArticleAttaching documents to ALM, Purchase Order Record?
How do I attach PDF PO documents to a Purchase Order Record in ALM?
View ArticleOutbound Mail Issue / Object reference not set to an instance of object
Hi There, currently we have some error messages on our server named: ServiceDesk.MailOutbound -> Object not set to an instance of an object.So the outbound email service is up and running, we get...
View ArticleWindows 8 Support (HTC 8X)
Am I missing it or does LANDesk Mobility (patch 9.04) not support Windows 8 yet? If it is in fact there how do you create payloads for it? Thank you for any help.
View ArticleJava 7 Update 11
Support is aware of the Java 7 Update 11 emergency update provided by Java. Our team is currently developing a patch manger definition for Java 7 Update 11 and we will have this released as soon as...
View ArticleExport/Import Security Configurations etc...
We are preparing for a side by side core upgrade from 9.0 SP3 to 9.5. This will be a new core(name) and new database. I am wondering if exportable items, such as security configurations and others, can...
View ArticleAfter 9.5 upgrade SLM gives me a login error
The opereration had an unknown error.. opening a case with support.. one among a few of them after 9.5
View ArticleAssignment Details missing from request
In my incident process assigments show information about where calls have been assigned. In request it just shows 1, 2, 3 I have attached a screen shot to demonstrate. I am running Version 7.4 How do I...
View ArticleTFTP error 21 with LDMS 8.8 sp4
Hi, I have this error when deploying image while RAMDISK is copying... Windows could not start due to an error while booting from a RAMDISK. Windows failed to open the RAMDISK imagebq. bq. File...
View ArticleClearing a Hung Provisioning Job
LD9 SP3 Is there a way to clear a hung provisioning job? If you reboot it goes back into provisioning.
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Trouble Creating a Self Service Portal
Hi all... I am just taking on the launch of a Self Service portal, but can't even seem to get out of the gate. Any hints, signposts, auguries, or well-trained dogs pointing me in the wanted direction...
View ArticleCreation User on Update Set as System
Good Evening, I'm encountering a problem with the inbound mail engine. When an e-mail comes in to update a ticket and a note is created, the Created By fields are set to system. As far as I was aware...
View ArticleIncoming E-Mail
Upon processing an incoming email, is it possible to supress item creation and allow only for updating such as adding a note?
View ArticleQuery Filters
I have a query used by an attribute as a filter. I have modified this query to use a difference attribute. However when selecting the object on the window it is still showing the original attribute...
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