Non standard calendar
How do integrate a non standard calendar into the product eg financial calendar 4-4-5 or a 28 day period calendar Creating the table in SQL is not a problem, but is it then possible to use it in the...
View ArticleHow to give a field Exit at a specific field?
I got the request form our users that they want to use as little buttons as possible as they are scanning. We have a screen where there are two barcode fields that need to be scanned. Now the scanner...
View ArticleHow to add an attachment component in a Prompt pop-up?
Hello. I need to update an object with a quick action. We use Prompt method to update fields but the client want to be able to add an attachment. Can we add an attachment component in the Prompt...
View ArticleControl Drop Down list content
Hi all , if i want to control what content to show or hide based on logged-in User ! how can i do this ? Thanks
View ArticleRemoving a role added as part of Import and assigning another role.
Hi All, We have an import scheduled to run every midnight that imports new users from AD based on a particular attribute used to filter only users requiring LANDesk access. Everything works perfectly...
View ArticleNet Promoter Score
Does anyone know if there is a way to do a Net Promoter survey for results?I want to see if we can find a baseline for our Customer Satisfaction Score. If not, is there a way to send out a mass survey...
View ArticleBreached Task Report
I had a query that was running that was under the Task module.I had it set with the following Escalation Watch via AssignmentAssocResolutionEscWatch (0...1 : 0...1) BreachedPassed equal to Trueand it...
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Service and Categories
Me again! I am struggling on this one. I found the Pick list for Services and Categories, but I can't seem to link them. Here is what I am trying to do. We have a new Cyber Security teamI found the...
View Articlexslt template to create a task for an incident
Hi All, I'm currently working on creating a task for an incident via XSLT(EXtensible Stylesheet Language Transformations). Does anyone have the xslt template to create a task for an incident, if so I...
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Is there a way to import a spreadsheet into the Incident Object to create...
For instance. If I have a spreadsheet with all required fields for Incident ticket creation. Each line represents a Incident. Is there a way to import that into the Incident Object and generate...
View ArticleLANDesk Agent deployment issues
Greetings, new LANDesk admin here, question for the group. What are the most common issues when deploying the LANDesk agent and only some machines are receiving it. The failures might be related to...
View ArticleIVANTI SM - HOW TO Create a web service integration [updated doc]
Hello Everyone! I have just updated the document about integration via WebServices Integration steps are tested in IVANTI SM 2017.2 Older version is available at HEAT SM - HOW TO Create a web service...
View Articleinstall a .MSU file
Hi all,I want to install PowerShell 5 to our win7 pc's, and found KB3134760.msu. I can install the .msu file with WUSA.exe, but if I create an e-Script which calls wusa.exe, the package says...
View ArticleLinking knowledge articles to an object matching field
Hi, I'm looking for documentation on the how to setup knowledge articles that automatically appear when selecting a symptom or category or based on keywords. Any suggestion or help will be greatly...
View ArticleWeb Service Scripting Quick Action fails with a ArgumentNullException
Hi!I recently started to use Web Service Scripting as it would make it easier for a developer to reach his goal than using a bunch of workarounds. I'm developing a "Read functionality" (end-users and...
View ArticleCalculated series - returning a null value possible?
Hi Everyone,I am trying to create a report that shows performance by response level.I am using a calculated series to compare logged vs breached a per response level basis E.g. Calc: if ([S1] = 0,...
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Rule for Epicor
I have created a process rule for an app called EPICOR. I have used a digital signature, added paths and file names into ALLOWED ITEMS. The application launches, however when selecting a menu, the...
View ArticleWindows 10 Enterprise v1703 is ignoring the computername is unattend.xml
Hello everyone: I have a fairly simple unattend file. I use the %ldhostname% variable to allow dynamic naming during the imaging process. I have checked and the injected unattend has the correct...
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Powershell Distribution Package Fails
I have been asked to write a package to remove all versions of adobe reader in my environment. We have everything from 9 to 11 and DC, so trying to create packages to uninstall all the various...
View ArticleInstalling the Agent+ over the non-Agent+ using the RES Automation console
I wanted to know if the RES Automation console is able to install the Agent+ over the non-Agent+ without creating a module and running it. I have already attempted to repair the agent but it simply...
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