Provisioning with ghost32
I am new to this and was wondering if any one had any documentation on how to import a ghost image into LanDesk Management Suie 9.5 or below. Looking for documentation that could get me on the right...
View Article9.5 Web console
View has changed and being admin I rarely if ever look at the web console. I have some users reporting the web console now is very hard to use and these users look up very basic info like who is the...
View ArticleCan not delete multiple product definitions simultaneously from SLM Products...
I"m trying to delete multiple product definitions from SLM simultaneously but the interface only allows to delete one by one. This is really a problem as I have found there are hundreds of...
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Self Service - Applying report template to a query opened from dashboard
If an end user clicks on a query in our dashboard (My Open Group Changes in this example), I can apply a report template but I cannot seem to be able to apply and get the desk to remember this whenever...
View ArticleOffice 2010 Deployment
Hi there, hopefully someone can help me. I read the guides on the 2010 deployments. After deployment from Landesk, I'm asked to activate the MAK license. Is there a way to make this activate...
View ArticlePatching only using weekend pushes
Does anyone have any best practices for patch deployment when the only avaialble time that patches are going to be allowed is Saturday Evening through Monday Morning? I've tried using...
View ArticleInstalling multiple packages with a reboot in between
Is this the best way to deploy multiple packages with a reboot in between, or is there a better way? http://community.landesk.com/support/docs/DOC-7751 I am finding that a lot of machines are not...
View ArticleAlert on Audit event
Is there any easy way to alert on certian Audit events? or send an e-mail/report? for example, If an user was added or removed from a certian Role, I'd like it to send me an e-mail (being that I'm the...
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Provisioining rights
Is it possible to allow someone to launch a template by launching ldprovision.exe, but not allow them to schedule a template from the console? We want to restrict who has the ability to accidentally...
View ArticleRemote Control History by Operator - scheduled report
I'd like to take this report & customize it to a specific group of operators & run automatically on a scheduled basis. The report asks for parameters, but I'd like to pre-define the parameters...
View ArticleOff Core servers
In 8.8 and 9 up to SP3, off-core inventory and web servers were supported. Can anyone confirm that beginning with 9.5 they are no longer supported? Is there any options to create a backup server to...
View ArticleEscalations when reinitialising between process
Hello, I wonder if anyone can help... I have created a new process which has a single response level - the associated escalation has 5 actions which simply change colours of the Incident. There is an...
View ArticleConsole access - Off net
We have a service desk anayst who doesnt reide on the same network as the LANDesk Service Desk system. They are currently using the web portal to manage their tasks. Is there a way they can use the...
View ArticleVirtualize the 32bit Console
Hello. just wondering if anyone has successfully virtualized the 9.5 Console? We recently upgraded and due to some limitations/issues with the webconsole, I'm considering expanding the use of the 32bit...
View ArticleAttachment Collection on Users?
Is this possible at all? Is there a hidden process for users in Service Desk? Create the relationship in business objects but the action does not become available?? Thoughts? Cheers,Chris
View ArticleDeploying Java 7 U 17
Hi there, trying to create a batch java package and I got return code 1. I tried searching but couldn't find the problem. Can anyone offer some insights? Thanks!
View ArticleDisplaying end users based on specific incident criteria
Hi everyone I think that this might be an easy one that I've just not got my head around properly. I would like to show a list of users that have a particular call logged against them (it's actually a...
View Articleconnection failed with patch management chart properties exception on windows 8
My remote console is Windows 8 64-bit, fresh build, all windows updates installed... when I try to sign in to the core via the remote management console, I get the following error... "Connection Failed...
View ArticleWhat am I missing about PXE booting for WinPE Provisioning
I started working with LANDesk about 8 months ago and started provisioning machines about 6 months ago. When I first started with it I just followed the templates that were out there for LDMS 9 SP3 and...
View ArticleEdit End User Account details in Self Service
Dear All I think that I've seen on a LANDesk demo that it's possible for an End User to edit their LDSD account details via Self Service. I've managed to get an end user window to appear for the object...
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