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FAQ Icon in Self Service Mobile
Hi All Does anybody know where the below icon can be edited in SelfServiceMobile. There seems to be a problem with the FAQ icon, but I can't find where this is edited from.The FAQ article opens fine,...
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Incident SLA issues
Hi all We've just associated SLAs to Services to turn on the SLA subscription service in Incident. It's all gone well except for a couple of issues 1. There are older Incidents that are from before the...
View ArticleDisable Mobile Phone storage
Hi all, Is it possible to block the internal storage of a mobile phone in workspace control ? (when users plug in their mobile phone for example iphone, the internal storage is available, we would like...
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HKCU, once again
Hallo,Ich habe wirklich, wirklich viel gelesen über HKCU und trotzdem kriege ich es nicht auf die Reihe.All die wunderbaren Dinge, die mit der F7-Installation so toll funktionieren, klappen per Skript...
View ArticleEM 2018.3 VHD not being created
Hi all We've got Appsense Environment Manager 2018.3 installed on Server 2016 with XenApp 7.15.I'm trying to mount a VHD for Outlook Office 365 OST caching. I've followed the instructions in the KB...
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CI Error Message
Hi I'm getting the below error when opening a CI from the main CI tab: Opening the CI from the Child BOs work fine. This is only in our STG env and is working fine in Production, but I can't see what...
View ArticleHow to exclude value form pick list that is not included in the constrain
I have three fields depends on each other as Service , Category , subcategory ,I have 4 values in the service list , i need just one value from this list to show all the category and all subcategories...
View ArticleProblem with emailsettings
In our Workspace Control Console, I made settings to let the Outlook 2013 user profile be filled in automatically. That allways worked fine, until last week, I unchecked the option 'once', because...
View ArticlePowershell Windows not showing to Enduser
Im new to Ivanti EPM so this may be a dumb question. I am using EPM 2018 trying to host a software package within the portal manager. I like to run things through power shell using forms to display...
View ArticleDeploy SCCM image withEndpoint
Hello,We are currently settings up our endpoint manager and have been going with professional services. We have been able to capture one machine and push it to another. We had a SCCM and were using an...
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Use unique name created within workflow in second object block
HI, I'm creating an new laptop CI thru a workflow, that works fine.For the name I'm using this to get unique names for my laptops for every new request:The next step is to link the asset that was...
View ArticleI thought Outlook didn't need to be open to link sent emails from other devices?
GoldMine v2018.2Customer uses GoldMine as their email client for sending and retrieving.They want to link emails sent from their devices - smartphone, email web client, etc.I setup the Outlook add-in...
View ArticleConvert Landesk image to .pvm type
I have Landesk 2016 with a golden Windows 10 v.1803 image. I have a request from another IT member to convert it to .pvm format. Can that be done? If so, what would be the best way to do this?
View ArticleHas anyone successfully imported Notes on Landesk/Ivanti Service Desk?
Hi Everyone, Has anyone successfully imported any data on to Landesk/Ivanti Service Desk Notes? We are planning to end our old ticketing system and move our old tickets (with notes) onto Landesk/Ivanti...
View ArticleIvanti Service Manager & Config Item
Hi , Using the Configuration Manager role in Ivanti Service Manager. We are recording the Servers having Asset Tagged them. Can anyone tell me how you capture the "Environment " of the server. Which...
View ArticlePersonal Default without ability to edit search
I'm looking for a way for agents to be able to set a personal saved search default without granting them the ability to edit any saved searchs, even if just for self.At the moment I have set defaults...
View ArticleIs it possible to fetch data from FRS_PriceItem object when creating an...
Hi, In my service request I have a dropdownlist that fills with items from the object FRS_priceItem.In my workflow for this service request I'm creating a new CI object and would like to fetch values...
View ArticleHow to Whitelist Powershell scripts to run via SCCM in the local user context...
I have disabled powershell.exe file to be allowed run for all users in Ivanti App Manager. However, when I am trying to run a script via SCCM, I get the Ivanti block message for running powershell. How...
View ArticleOffice 365 Update Utility not working
Is anyone else seeing the Office 365 Update Utility no longer working? I am getting the attached errors every time I try. I have also made sure to expand storage just in case it was that. I can't find...
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