Anyone using the LDMS 9.5 Power Management feature yet?
My team will start playing with LDMS 9.5 in a DEV environemnt soon, but I'm curious if anyone has had experience with the "Wake on WAN" feature with 9.5 yet. In a nutshell, I'll be looking at testing...
View ArticleRealtek PCIe GBE Family Controller driver for WinPE
I am trying to capture an image from a laptop that has this NIC. It hangs on boot at trying to acquire IP address and then times out after a while. I have added all of the drivers I can find to the...
View ArticleWinPE 4 and HII
I am using veresion 9.5 and added none of the patches. We ran into problems since we have XP and Win 7 clients. When I added XP drivers for my XP machines Hii loaded the XP driver on some of my Win 7...
View ArticleNeed to create Firefox 3.6.17 package without it overwriting the...
Hi Guys, I have created a landesk exe package for firefox 3.6.17 but when deploying the package it overwrite the existing version. I need to be able to run different versions simultaneously. Could you...
View ArticleIs the WebDesk Search configurable?
Are there any options to configure the WebDesk Search functionality? It would be nice for it to be able to search Notes/Tasks/etc. attached to the ticket.
View ArticleMail Manager has stopped importing Emails into Service Desk
Service Desk has stopped importing email incidents into Service Desk, Tests for inbound and outbound connections are succesfull but mail is not being imported. The following error is in the Event Log:...
View ArticleMC9190-CE Industrial Browser license error
Hello, I encountered a problem with the installation of the Industrial Browser software. I must install it in a folder called /Application to not lose data when it´s restarted. But when we apply the...
View ArticleAdvice on setting up a custom service request
I have a service request setup for 'Enable internet access', this service catalogue item has a box for line manager approval whic is ticked, and also two other boxes, one for 'IT authorisation' and...
View ArticleEnd support for classic RC Viewer
I am trying to understand what it would take for full adoption of HTML remote control so that we could EOL the old viewer. I know HTML is missing several key features to have parity with the Classic...
View ArticleLANDesk 9.5 Service Pack 1
Just downloaded LD95-SP1-Core.exe and tried to upgrade my test LD 9.5 Core. Setup.exe said I have a previous version of LDMS installed and I need to uninstall it. Is this download the Service Pack, or...
View ArticleSearching For Text In Incidents
We have not yet implimented knowledge base but our analysts would like to be able to search for certain text within incidents (open & closed). This would help them when dealing with incidents which...
View ArticleGoogle Chrome Framework for IE
Hi Guys, I'm currently looking at upgrading to Service Desk 7.6, the only thing holding us back at present is the requirement for Google Chrome Framework for Internet Explorer. Our company's standard...
View ArticleRelease of new LDMO Version for 9.5 SP1
Hello everybody, does anybody know, if and when there will be a new version of Mobility Manager for LDMS 9.5 SP1 including some new features as described in the SP1 Release Documents? RegardsFabian
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9.5 OSD SYSPREP ISSUE
HI I Encountered an error When use OSD of 9.5 System image is win7 , through the Sysprep forpackage， Deployment when face the following error："Windows encountered an internal error setup is loading...
View ArticleSelf Service Design Examples
Hi Everyone, I am looking to put together a document to help new customers design and implement their self service pages. To help with this, I am on the hunt for examples of how you are designing your...
View ArticleSmartVue for LANDesk 9.5 SP1?
I have a LANDesk 9.5 core that I just upgraded but did not install SmartVue on. Is there any updated version of SmartVue for LANDesk 9.5 SP1?
View ArticleLDMS 9.5SP1 HII Failure
Hello, I've installed the SP1 Update to our 9.5 server but when trying to provision HII fails because the drivers are unsigned. This behavior did not existed on 9.0 or 9.5. DISM return code 50 is...
View ArticleShare Your experience with 9.5 SP1
Please share if you did a stratight upgade, a new install or any other way.What problems with the install including if it caused you to redo every provisioning or OSD task you already had made.Problems...
View ArticleReport/Query for all applications excluding updates, patches and duplicates...
Hello,I need to make a list of all applications installed on the computers in our organization. I created 2 querires for this using the web console. One with "Compouter/Software/Add or Remove Programs"...
View ArticleAgent Deployement in V9.5
Hi. I have problem when schedule to push agent. Comes error with return error code 1081. I login as a domain administrator, but cannot deploy agent to any of unmanaged devices in version 9.5. In...
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