Is their any way to search CI details in incident BO ,
For example: if I want to search tickets logged for "Micrsoft" laptops
Search "Smartboard" tickets related to "Phase" 3
Search "HP" laptop Issues having model "430 G4"
etc. etc.
Is their any way to search CI details in incident BO ,
For example: if I want to search tickets logged for "Micrsoft" laptops
Search "Smartboard" tickets related to "Phase" 3
Search "HP" laptop Issues having model "430 G4"
etc. etc.