Hello People & Happy new year!
I followed this how to - How to create a link on Incident, that can be used to automatically call a customer (eg, "Call from Lync" or "Call from Skype")
When i click on the link using Chrome a new tab opens and a window appears asking me do i want to call the number.
This is what i would like, however the Chrome tab remains open
In IE a new tab quickly opens then closes and the window appears asking me do i want to call the number, which is what i would like happen, just with Chrome instead.
When i inspected the page in Chrome i can see........
Does this mean the ISM is somehow forcing the new tab by adding target="_blank" ?
The expression used is - $("<a href='tel:" + [OtherObject]Phone1 + "'>Call From Jabba</a>")
I have made the changes in service request BO using ISM 2017.3.1000.31399
Any help would be awesome!
Si