Is it possible to have multiple tasks (manual actions) on a status within a process? Whenever I add more than one, I get the following error wehn saving the process:
"Cannot save process as there are multiple Add Task actions on the In Progress Status, of which one is called Add Network Task"
My steps that I'm taking are:
- add a Manual Action (Add Task) to the process
- define properties of the new action (title, default process, action instance data)
- link actions to "In Progress" status.
My goal is to be able to have multiple manual actions to add a task (using different names for them). When the user clicks on the action from the incident window, it prompts them with Add Task window with pre-populated fields as defined in the action instance data in the process. The tasks would then be assigned to the group that has been pre-selected in the process.
The ultimate goal is for the user to have less typing to do when creating a task to the different groups. The text would appear in the window, so all they would need to do is touch it up some and savet it. The sceens below may be helpful.
Process:
One of the Tasks (example):
Any suggestions are appreciated.