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LANDesk 9.5 Installation

We are standing up a new landesk server to replace our current one.  The Core server will be in a virtual enviroment running Server 2008 R2 and we are using an Oracle 11g database that is not...

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faq gadget

Hi, I've seen the faq gadget / function in the 7.6 beta portal.Now I want to implement something like this into Self Service. Does someone know where I can find it?!Is this released with 7.6?...

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Customising the Shortcut bar

Anyone point me in the direction of how to customise the shortcut bar?  I have completely forgotten where I need to go and the help file talks about adding things but not customising for Support...

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Query Count in WEB Desk Gadgets

When I add a query gadget to our web desk it will only let me view 21 rows even if the query is set to return 50 rows. Is there a way to increase the numbers of rows you can view in the gadget?

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How to deploy software for Macintosh?

Hello I have a problem to deploy software on a macintosh test client (Mac OS 10.8.2). We are using LANDesk Management Suite 9.5. We configured and scheduled the mac agent. On the client we activated...

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Why can't I edit an alert ruleset when creating a new alert

I need to set up a new alert  I have created the new ruleset. I then need to edit the ruleset. When I click on edit it then pops up with a blank screen (blueish). I have left it for a while but still...

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LD 9.5 Mac Remote Control not working with 10.8.2

We are testing out LD 9.5, and we have Mac 10.8.2 clients. Inside the LANDesk GUI on the client, it shows the LD Remote Control as running, but if I do a netstat, I don't see the computer listening on...

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Updating Form To Have HTML - Transfer data to new field

We have a form we use for incidents that has a field we would like to update to HTML.  The current field is "Description", and it doesn't allow for me to change the String SubDataType in the Object...

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xls import error - OLEDB not registered

I am trying to import some B2B info using xls and I'm getting this error: Error loading C:\Program Files (x86)\LANDesk\ManagementSuite\MP_TEMP\INSIGHT\Copy of ReportSave.xlsx.  The...

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console error

I'm getting the error below when trying to log into LDMS v9.50.0.530  DNS services were recently added to the core server. Could this be the cause?  Any insight is appreciated,Michael   Console...

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Limiting actions to current assignee or something similar

Hi, I've recently created a simple new Change process that consists of a series of stages.  As each stage is completed, the analyst clicks on, say,  "Step1 Completed", and the Change then automatically...

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Report on LD 9.5 Agent overtime and broken down by subnet?

Management is looking for a report on our deployment of the 9.5 agent over a period of time (last 30 days) broken down by subnet.  In other words: 192.168.1.0:6/1/13 - 22 agents6/2/13 - 25 agents6/3/13...

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Edit an imported report

It might be a silly question so excuse me for that.I have imported one of the report for "Before Windows7" and it is really good report. however I want to customized some details on it such as the...

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Provisioning error and Win 7 deployment

I'm probably just missing something really easy here, but I am trying to use provisioning to deploy a Win7X64 image to a new Dell Optiplex 9010. with Landesk 9.5 To capture the image, I followed the...

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Upgrade Oracle 10g to Oracle 11g

Hi I need to know how is the procedure to upgrade a DB Oracle10g (LDMS on W2k3 32 bits) to Oracle 11g ( LDMS on W2K8 64 bits) Regards

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Add Multiple tasks to process

Is it possible to have multiple tasks (manual actions) on a status within a process? Whenever I add more than one, I get the following error wehn saving the process: "Cannot save process as there are...

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Software Report Question

I need a report that lists installed software and provides the number of machine the software is installed on.   For example, Microsoft Office 2003 is installed on 250 machines.   Something like that....

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Document Summary

Is it possible to change what fields appear in the document summary? I would like for only the raise user to appear in this section. No matter what i seem to do it also includes the title and...

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Landesk 9.5 core server

There a 3 local groups setup on the Landesk core server when you do the Install does anyone know where I can find documenation on these groups?

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How HTML5 Remote Control works?

HTML5 seems like a straight forward concept but am having some trouble wrapping my head around how it works.  Please could someone explain to me how, technically, the agentless HTML5 remote control...

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