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Query in SS not launching correct window

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Hi Guys

 

Bit of background on this.  We have a group of EndUsers (SFP Team) logging Services Requests for a particular group of people (SFP Branch).  They wanted a query to show them all closed requests logged for SFP - all sounding fine. They wanted to be able to see the task completion title field in the query so still sounding all fine created the query based on Task Completion and set it to launch workspace using data from Task when an item is selected.  This all works great on the first page of the query, as soon as you move to another page, or sort the query differently or use a prompt on the query then it defaults back to trying to launch a workspace using data from Task Completion rather than the specified Task.

 

My workaround is putting a hyperlink on the Task Completion window this group of users see so they can at least get to the task easily but I'm just not sure why it's changing what window is displayed.  As soon as you refresh the query then it behaves nicely again.

 

Anyone any ideas??

 

Thanks

 

Helen

v7.4


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