Hi,
We are migrating our Landesk SQL backend database to a new location. I need to be able to point the webdesk and service desk console to this new database.
I followed the steps in http://community.landesk.com/support/docs/DOC-19084
After changing the settings in the http://<webservername>/WebAccess/wd/Config/DatabaseConfig.rails and resetting IIS the webdesk and console are still firing entries into the old database. Not the new one I changed it to.
We are using console version 7.4.0.2459, SQL server 2005 and windows server 2008 R2.
Any help would be much appreciated.
Thanks.