As my first foray into Service Desk Design I have been given a task to create a Contract Procurement Rules Exemption Form to provide a workflow for approval and authorisation for thse projects that seek to bypass the normal rules for procurement mainly dependent on the value of the contract.
I decided to create this as a request and have therefore initially created a Request CPRE object to capture the required data under the Request Management core business object.
Modules
Request Management
Request CPRE
I am having difficulty in identifying and adding business objects to provide collections for
- assignments
- attachments
- authorisations
Could you please tell me where to find the relevant BO and when I drag and drop it in the designer do I
- drag and drop my Request CPRE onto the core BO (Assignment, Attachment, Authorisation)
- drag and drop the core BO (Assignment, Attachment, Authorisation) onto my Request CPRE
