Error when clearing the selection of a drop down
Hi, I get the below error when I hit {Clear Selection} from a drop down menu. Please advise. Exception has been thrown by the target of an invocation.at System.RuntimeMethodHandle.InvokeMethod(Object...
View ArticleDistribution packages error out or says waiting
When I run packages it will tell me the landesk agent needs updating. I have 9.5 service pack 2. Should I need to update?
View ArticleResponse Level field getting default value when user is selected after...
Hi, We have an SLA field and User field in different group boxes of window. When we select the user value and click tab, the SLA field is getting default value as "Critical". It is happening in web...
View ArticleImage deployments using USB
Hi All,We have a large enviroment scattered over a large geographical area. We have some sites with 5 or 6 machines and only a small 10MB connections. We have a requirement to upgrade these machines to...
View ArticleRun a command as a task in ldms 9.5 SP1
I need to run a command to invoke a benchmark to be ran on client PCs and servers from a single tiny file server. I can invoke the benchmark using a command line command as a specific domain user....
View ArticleFinding Winterms
Hello, we are using a number of Dell Wyse Winterms, C30 models running windows CE and D10 models running Thin OS. I am trying to figure out a query that will detect the devices for me this way I can...
View ArticleFireFox Add-Ons
Is there a report that is already out there that can see what add-ons are installed for FireFox?
View ArticleCore Activation Issue
Recently, I started getting an error message when I try to activate our Core Server. I have not made any changes to the core server and this error is starting to frustrate me. I have attached an...
View ArticleTrusting digitally signed applications - permissions given
Hello. In the Endpoint configuration in LANDesk 9.5 SP1 there's an option to trust digitally signed applications from either all or specified vendors. Which permissions are these applications then...
View ArticleExclude members of a device group using a Query
I need to send out software to all computers in the organization, with the exception of a group of about 100. I would like to keep these computer names in a device group, and have a query designed to...
View Article"create request" Incident to Service Request
Hi I would like to use the Create Request action in Incidents to help muddled analysts and users who have logged something wrong and it should be a Service Request So in our Incident Process, I created...
View ArticleHow to Add Collections to New Request
As my first foray into Service Desk Design I have been given a task to create a Contract Procurement Rules Exemption Form to provide a workflow for approval and authorisation for thse projects that...
View ArticleNon editable fields from a one to one join between two objects (CI's)?
Hi - new to using the object designer and need a little help please. Basically creating a new CI called 'Mobile Phone' and I want to link the CI (using object designer and a one to one relationship) to...
View ArticleContent replication failing with 205 characters in path
I have files that consistently fail in content replication that have a path length of 205 characters including the file name and spaces. According to this:...
View ArticleIdentifying breached incidents in Webdesk
In my console when an incident breaches at %75 it changes colour, and again at %100 to a different colour. Is it possible to change the row colour for a breached incident in Webdesk also? Each incident...
View ArticlePatch system while provisioning is not working
When any of my provisioning templates run, I have a patch system task that runs in the template. Before upgrading to 9.5SP1, the patch system task worked. Now, after the upgrade, the task runs and...
View ArticleLooking for best practice for microsoft updates
Hello everyone, I need some help. I have the patch and compliance portion of landesk but it does not seem to (1) grab all microsoft windows updates (I've searched for specific KBs) or (2) actually...
View ArticlePreferred = replica = source server
New to LANDesk with 9.5sp2 and setting up in our lab first before production. Configuring HII and trying to create the library. The library requires a preferred server and I'm getting stuck on this...
View ArticleTraining Room support with LANDesk
I hope this isn't too off-topic for this forum. I'm looking for feedback from anyone who may be doing this already. I've been asked to find a solution for a 12-PC training room in our building....
View ArticleHangs at LANDesk screen when imaging using symantec imaging tool
Does anyone have any idea why when using the symantec imaging tool with LANDesk that the system just hangs at the LANDesk screen but images fine with LANDesk images.
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