Hello,
All of a sudden whenever I try to download a certificate I am receiving a "failed to retrieve certificate" error. We are on 9.5 SP2. This now occurs on all workstations. Before everything worked fine. I haven't changed the agent executable. Any advice is appreciated!
Below are my steps:
1. 1. Typically after installing the agent as an administrator I run the test by pressing the TEST button below
22 2. On site, you don’t need to add a Landesk User or Password but I tried with and without and it still failed. I also tried this process off on multiple networks that all worked before.
4. 3. I click SEND and the BrokerConfig screen below just hangs for about 5 minutes then I receive a “Failed to Retrieve Certificate” error
5. If I check the Brokerconfig.log it shows a “Error decodeding name value pair on line 48427852 name= value= error=Value not found in name=value pair” and “BrokerConfig Started with 1st param: no params”