In the HR module for the assignment in the description I have
Ticket Number to Currently Assigned To: is in a table. Click here to view this ticket if you click the link will take you to the ticket but Click here to send an email response is not working. If the person clicks that link it opens the Outlook message and puts HR Service Desk in the to field but the subject it puts Update: {Id} Information Update.
I used w3schools to put the source code as <a href="mailto:hrservicedesk@hillintl.com?subject=Update:%20Ticket%20{Id}%20Information%20Update">Click here to send an email response.</a> and then I copied the results and pasted it in to the description. I have also tried <a href="mailto:hrservicedesk@hillintl.com?subject=Update:%20{Id}%20Information%20Update">Click here to send an email response.</a>. Any ideas on why this is not working?
I am also having a problem with the Add Reminder if I take the description from Assignment and paste it in to the description of Add reminder it's plain text. Is there a way to make it so it recognizes the formatting and links or in process designer I need to put the actual html code?