Hi, is there any way to search incidents, request, problems etc. in SelfService when i'm logged in as EndUser ?
SEARCH field situated on the top of whola SS pages is searching only in KB articles.
Any ideas?
regards,
Jake
Hi, is there any way to search incidents, request, problems etc. in SelfService when i'm logged in as EndUser ?
SEARCH field situated on the top of whola SS pages is searching only in KB articles.
Any ideas?
regards,
Jake