Whenever we remote to another computer we used to right click where the asset tag is and then click the LANDesk Remote Tools. But suddenly when we now do that, it says "Plug-in install - Internet Explorer - Remote control components installation - Follow the steps to install the Mozilla/Firefox plug-in for remote control." But we are using Internet Explorer and if we click where it says "Remote control" to install it, it will install the plug-in but it will again give the same message when we click again on the LANDesk Remote Tools. Please would anyone kindly help? Thank you so very much.
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