Hi All:
In my current configuration of LDSD, I have the ability to add tasks. However they do not have their own separate process. The tasks that we create currently do not carry any information from the incident (raise user, location, or description). I need to create a task process that pulls basic information from the parent incident and then allows for notes or update information in the task by the technician and then auto assign the task based off category selected. Does anyone have a configuration that they can share that works well for them?
Thank you,