Hello,
We had some help getting some crystal reports designed and one of them involved using a date range to return a number of incidents within that period. We simply just choose the start date and end date (the time is not an option). The problem we are having is that it will return incidents from the previous day from 4:00 PM PST onward and likewise stop reporting at 4:00 PM PST the last day (we are in PST). So if I run the report to see these particular incidents with a start and end date of 12/13/12 I will get incidents returned to me from 12/12/12 @ 4:00 PM PST through 12/13/12 @ 4:00 PM PST. The only things I could find referencing date time issues were adjusting the shift. We already have that accounted for in the Crystal reports and that is working properly. The issue seems to be that a day for us in the report seems to run from 4:00 PM PST to 4:00 PM PST rather than midnight to midnight.
We are running 7.5 SP1
Any help would be appreciated.
Thanks,
Anthony