Bleu screen by OS deployment
When we deploy windows 7 NL x64We get a bleu screen when the computer started. myself, I think that the computer loads the wrong drivers.we use HII, in the database from HII are 473810 drivers.That's...
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Software Distribution Error
I distributed some software to several PC threw consol, but some of the machine cannot distribute software which were successfully distribute earlier, same configuration settings. I attached the return...
View ArticleDeploy drivers x64
Can I deploy x64 driverswith Landesk installed on a Server 2003 x32 SP2 I've opened the .db3 and see only x32 drivers.and i'm sure that we have x64 drivers in the driver map location. Can I deploy x64...
View ArticleHow to report failed computer of a task
Hello, I try to make a report of failed computers on a scheduled tasks, but i'm not comfortable with SQL I'm just able to have this !! SELECT [LD_TASK_IDN] ,[TASK_NAME] ,[LAST_START]...
View ArticleAfter Upgrade to LANdesk 9.5 cannot drag scripts.
I can no longer drag OSD scripts ot the PXE boot menu after upgrading the core and my console to 9.5. I am running Windows 7 32 bit. I can however still do it from the console on the core server.
View ArticleSpyware question
Hello all, thank you for being awesome! I have a question. I am "Playing" around with the spyware detections on our organization and noticing some detections but when I want to get more details about...
View ArticleSecuring Server Shares
I notice that many of the standard LD shares have read/write access. We are a school with lots of students who love to play around. If I set a 'Deny' to the share, their machines will not update. So...
View Articleconfiguration of DB server for SD
Hi, Is there any way to use windows authentication only on database server, or should I use SQL and windows authentication mode on MS SQL 2008?
View ArticleCrystal Reports Question RE: Date/Time fields
Hello, We had some help getting some crystal reports designed and one of them involved using a date range to return a number of incidents within that period. We simply just choose the start date and...
View ArticleWhich registry keys or hives are protected by HIPS?
Is there a list or document that identifies which registry keys or hives are protected by HIPS? LANDesk Management Suite 9.0 Service Pack 3
View ArticleHow to purge old Tickets from Database
We have tickets about Incident from 2007 in our database and we want to purge them in order to improve tool performance, but we haven't foudn any information about how to do it. Is there any knowledge...
View ArticleLD 9.5 Installation of AntiVirus endless reboot
After Installing the new Agent with Kasperky AntiVirus several clients dont start the AV service and wants a endless reboot. After any reboot, we gets the same log. LDAV.log: ---------- Initializing...
View ArticlePrint Config Item Report from Webdesk
Hi Everybody, I need to print a report about an config item from the webdesk. Background:The customer uses some form from an old access database. In the future he wants to use the service desk to...
View ArticleUnable to click ok on OS Log alert
We just recently set up LANDESK 9.5, one issue we are having is we are unable to click ok on the OS Log in the alerts screen. For whatever reason it looks like it is loading something then just stays...
View ArticleLDAP search
Hello,one of our customers has decided to create a new OU in Active Directory without telling us.They've placed several users into this new AD and are now complaining that their LDAP login into Portal...
View ArticleDisplay Service Desk information in external web app
Our university is currently developing a new student portal to replace our existing one and I've been asked if it's possible to display some user specific information from Service Desk in a widget in...
View ArticleMails from Reminder are only sent to the Originator
Hi all, i'm currently setting up reminders in my envirement. While testing the functions i found out that the e-mails are only sent to the Originator of the Incident. If i check notify Customer or...
View ArticleUsers unable to logon to Landesk Web Desk
Hello, This is my first time using the landesk community portal so I hope I am in the right place for technical support. My school started to use landesk about 8 months ago and the issue that some of...
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Publishing Shortcuts & Shortcut Groups to Webdesk
We have a Shortcut group in Console called Service Desk, this contains a series of shortcuts to Templates. The shortcut group and items have all been published to Web Desk and appear in Web Desk when...
View ArticleError message "The system was unable to carry out the requested Action 'Create'"
Just wanted to give back a little... the following relates to the same error message ("The system was unable to carry out the requested Action 'Create'") as discussed here, although not necessarily...
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