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Agent install fails during OSD (LD MS 9.0 SP3)

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Hello guys,

 

I need a bit troubleshooting help.

 

I'm trying to re-implement our Windows 7 OSD after installing SP3 in LANDesk Management Suite.

I got stock when the OSD task tries to install the Agent. The Message says I shall have a look at the log file

C:\Users\<username>\AppData\Local\Temp\\wscfg32.xlg

which I did but the only info I can find is a 1603 error (which means 'access denied' for MSI, but do they apply?)

I've added you guys the last lines of the wscfg32.xlg, maybe they tell you more then me.

 

03/27/2012 09:53:11.016    2340    2348    tokens.cpp    643    SUCCEEDED:  Running application: C:\Program Files (x86)\LANDesk\LDClient\rainstall.exe "/replace=LDCLIENTDIRECTORY=C:\Program Files (x86)\LANDesk\LDClient" /vroot=ldiscn.vroot
03/27/2012 09:53:11.016    2340    2348    ntstacfgDlg.cpp    1463    INI:  EXEC2=C:\Program Files (x86)\LANDesk\LDClient\rainstall.exe, /delvroot=ldiscn.vroot /remove, DELETEONLY
03/27/2012 09:53:11.016    2340    2348    tokens.cpp    556    IGNORED:  Running application during uninstall only
03/27/2012 09:53:11.016    2340    2348    ntstacfgDlg.cpp    2385    Processing LANDesk Desktop Manager Post Copy
03/27/2012 09:53:11.016    2340    2348    ntstacfgDlg.cpp    2516    FAILED:  Finished
03/27/2012 09:53:11.032    2340    2348    tokens.cpp    1889    SUCCEEDED:  Deleting files - no matching files
03/27/2012 09:53:11.032    2340    2348    ntstacfgDlg.cpp    2610    FAILED:  bCriticalError is true.  Setting exit code to ERROR_INSTALL_FAILURE
03/27/2012 09:56:44.456    2340    2344    ntstacfg.cpp    135    UPdateClientDbStatus:  Core Name is:
03/27/2012 09:56:44.456    2340    2344    ntstacfg.cpp    327    Application exit value is 1603
03/27/2012 09:56:44.456    2340    2344    xtrace.c    466    process log done

 

Some further notes:

 

* I followed the SP3 upgrade guides, got 1 error at the end:

 

<unknown error>
    CommonCore.inf: (0xFFFFFFFF) OSD.Upgrade.exe,60000

 

* fixed this by following this guide, starting from scratch with an fresh & empty WinPE 3.1 from unpacked SP3:

 

http://community.landesk.com/support/docs/DOC-24702

 

* also created a new Agent configuration, which I deployed successfully on all our current clients via Schedulded Task

 

* I captured the Windows 7 in OOBE/generalize/shutdown mode (like described here: http://forum.landesk.com/support/docs/DOC-23248)

 

Thanks a lot for your help.

Best,

Norman


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