A few days ago, I had a brain fart and uninstalled the AV client on our LANDesk server. When the AV client was reinstalled, Landesk started acting wonky and after a reboot, the Managment Suite wont open. You can see it in the task manager for a second before it disappears. Any help would be great.
This is from the consol.exe.log file:
11/30/2017 10:57:45 INFO 32716:1 RollingLog : Current language: ENU
11/30/2017 10:57:45 INFO 32716:1 RollingLog : Using culture info: en-US
11/30/2017 10:57:46 INFO 32716:Main Thread RollingLog : Critical Exception: System.InvalidOperationException: Response is not well-formed XML. ---> System.Xml.XmlException: ' ', hexadecimal value 0x01, is an invalid character. Line 2, position 43.
at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)
at System.Xml.XmlTextReaderImpl.ParseNumericCharRefInline(Int32 startPos, Boolean expand, StringBuilder internalSubsetBuilder, Int32& charCount, EntityType& entityType)
at System.Xml.XmlTextReaderImpl.ParseCharRefInline(Int32 startPos, Int32& charCount, EntityType& entityType)
at System.Xml.XmlTextReaderImpl.ParseText(Int32& startPos, Int32& endPos, Int32& outOrChars)
at System.Xml.XmlTextReaderImpl.ParseText()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlReader.ReadElementString()
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadSoapException(XmlReader reader)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at LANDesk.ManagementSuite.Data.CoreSettings.CoreSettings.GetSingleSignOnSetting()
at LANDesk.ManagementSuite.Data.WebServiceHelper.GetSingleSignOnSettings(String coreName)
at LANDesk.ManagementSuite.WinConsole.Console.LoginForm. (String , String )
at LANDesk.ManagementSuite.WinConsole.Console.LoginForm..ctor(String coreName, String user, String password)
at LANDesk.ManagementSuite.WinConsole.FormMain.Login(String coreName, String user, String password)
at LANDesk.ManagementSuite.WinConsole.FormMain.Login(String coreName)
at LANDesk.ManagementSuite.WinConsole.Console.Console.Main(String[] args) Stack Trace: at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at LANDesk.ManagementSuite.Data.CoreSettings.CoreSettings.GetSingleSignOnSetting()
at LANDesk.ManagementSuite.Data.WebServiceHelper.GetSingleSignOnSettings(String coreName)
at LANDesk.ManagementSuite.WinConsole.Console.LoginForm. (String , String )
at LANDesk.ManagementSuite.WinConsole.Console.LoginForm..ctor(String coreName, String user, String password)
at LANDesk.ManagementSuite.WinConsole.FormMain.Login(String coreName, String user, String password)
at LANDesk.ManagementSuite.WinConsole.FormMain.Login(String coreName)
at LANDesk.ManagementSuite.WinConsole.Console.Console.Main(String[] args)
11/30/2017 11:04:48 INFO 28824:1 RollingLog : Current language: ENU
11/30/2017 11:04:48 INFO 28824:1 RollingLog : Using culture info: en-US
11/30/2017 11:04:48 INFO 28824:Main Thread RollingLog : Critical Exception: System.InvalidOperationException: Response is not well-formed XML. ---> System.Xml.XmlException: ' ', hexadecimal value 0x01, is an invalid character. Line 2, position 43.
at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)
at System.Xml.XmlTextReaderImpl.ParseNumericCharRefInline(Int32 startPos, Boolean expand, StringBuilder internalSubsetBuilder, Int32& charCount, EntityType& entityType)
at System.Xml.XmlTextReaderImpl.ParseCharRefInline(Int32 startPos, Int32& charCount, EntityType& entityType)
at System.Xml.XmlTextReaderImpl.ParseText(Int32& startPos, Int32& endPos, Int32& outOrChars)
at System.Xml.XmlTextReaderImpl.ParseText()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlReader.ReadElementString()
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadSoapException(XmlReader reader)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at LANDesk.ManagementSuite.Data.CoreSettings.CoreSettings.GetSingleSignOnSetting()
at LANDesk.ManagementSuite.Data.WebServiceHelper.GetSingleSignOnSettings(String coreName)
at LANDesk.ManagementSuite.WinConsole.Console.LoginForm. (String , String )
at LANDesk.ManagementSuite.WinConsole.Console.LoginForm..ctor(String coreName, String user, String password)
at LANDesk.ManagementSuite.WinConsole.FormMain.Login(String coreName, String user, String password)
at LANDesk.ManagementSuite.WinConsole.FormMain.Login(String coreName)
at LANDesk.ManagementSuite.WinConsole.Console.Console.Main(String[] args) Stack Trace: at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at LANDesk.ManagementSuite.Data.CoreSettings.CoreSettings.GetSingleSignOnSetting()
at LANDesk.ManagementSuite.Data.WebServiceHelper.GetSingleSignOnSettings(String coreName)
at LANDesk.ManagementSuite.WinConsole.Console.LoginForm. (String , String )
at LANDesk.ManagementSuite.WinConsole.Console.LoginForm..ctor(String coreName, String user, String password)
at LANDesk.ManagementSuite.WinConsole.FormMain.Login(String coreName, String user, String password)
at LANDesk.ManagementSuite.WinConsole.FormMain.Login(String coreName)
at LANDesk.ManagementSuite.WinConsole.Console.Console.Main(String[] args)
