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File Transfer doens't work

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Good afternoon.  We are running LANDEsk console 2016.  Version 10.1.0.168.  I have a colleague who, when trying to use the File Transfer feature in LANDesk, can only see his own drive and PC.  He cannot access the drive on the remote PC he is trying to access.  Is there any kind of fix for that?  He's running the same version of everything and I am, and everything works for me.


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