Hello,
Has anyone out there had any luck using the Service Desk Change Calendar? When we create new Change records they show in the calendar, but the calendar items themselves seem completely independent of the associated change record. This causes some aggravation when a change gets rescheduled but the calendar item does not reflect the change. Right now we are managing them separately and it is a very manual process (Also very unpopular). I have attempted to use window copy rules to move the new date from the Change record to the Calendar entry, but have never gotten this to work. Has anyone been able to get these to work together in a meaningful way? I would love to hear any solutions other folks are using. Thanks!