Deactivation of Anti-Virus via Landesk Suite?
Hello everyone, is it possible to deactivate Kaspersky via LDMS temporary for a specific client?Just like the deactivation of Endpoint Security (Security activity -> Generate authorization code...)...
View ArticleSkype 8 in Patch Manager
I may be missing something obvious here but I don't see any patch definitions for Skype version 8 when downloading the latest patch content in Patch Manager. Previous patches for Skype had IDs of the...
View ArticleResult: Unable to get vulnerability definitions from core in...
Hi,Got "Result: Unable to get vulnerability definitions from core" in security/compliance scan
View ArticleIs there a way to check if LANDesk is pulling the latest patch and compliance...
I want to make sure my core is pulling the last patch and compliance definitions from Ivanti. For instance, my core has the latest Java version as 8.152 but java.com shows 8.161. I am hoping for some...
View ArticleTaal instellingen Office 2010 niet opgeslagen
Beste, We lopen hier tegen het probleem aan dat de spellings checker in office 2010 altijd standaard op Engels staat bij onze thin clients (laptops en desktops hebben dit probleem niet). Op het...
View ArticleFirefox 58.0.1
Hi! When will the Critical Patch for Firefox 58.0.1 be available through Patch Manager?It's now 3 days out and still not in Patch Manager. thxRegards
View ArticleWindows 10 Enterprise v1703 is ignoring the computername is unattend.xml
Hello everyone: I have a fairly simple unattend file. I use the %ldhostname% variable to allow dynamic naming during the imaging process. I have checked and the injected unattend has the correct...
View ArticleCookies personalised folder in {csidl_appdata}
Is it possible to remove this folder from the users Personalisation Data? I've tried a delete action on %APPDATA%\Roaming\Microsoft\Windows\Cookies but that doesnt seem to remove it. The reason behind...
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Agent push fails if no one is logged in
I'm running Landesk 2016.3 I keep getting a agent push fail if there is no user logged in. I don't think this happened when I was on 9.6. Is this a bug?
View ArticleIs CSA required for mobile management
The school district I work for has tasked me with looking in to our current MDM solutions. We use IEM for windows workstations. I would like to test drive the MDM part of IEM before i take my findings...
View ArticleChange Calendar Functionality
Hello, Has anyone out there had any luck using the Service Desk Change Calendar? When we create new Change records they show in the calendar, but the calendar items themselves seem completely...
View ArticleConnect Call Block not working
Anybody else having issues with the Connect Call Block taking the call back into the system instead of handing the call off and being done with it? We have an option to leave a voicemail which is a...
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Self Service - End User Attachments tab only shows 1 item
Hi Everyone, Another issue I encountered was the End User attachments collection tab only shows 1 item. Is there a way to show all of the files attached?Any help is always appreciated!Sincerely,JV
View ArticleAgentless Scanner Criteria
I'm running 2016.3 Just upgraded to 2016.3 and trying to upgrade my clients with a new agent. I noticed in the Network View under Agentless I have a bunch of computers listed. Some after checking C...
View ArticleStandard Agent Push Failure
I'm running Landesk 2016.3 Just upgraded to 2016.3 and was trying to get all my clients agents updated. Thought I would put down some of the problems I ran into. 1. After pushing out several 1000...
View ArticleWhen a new user logs in with an AD "token", it is created by default with the...
When a new user logs in with an AD "token", it is created by default with the role "user of workspaces" as End User. I need to create by default in another role and in another type of user, how can I...
View ArticleQuestion - Generating email based on service
Hello, Hopefully this is a quick and easy for one for you clever people. Currently running Service Desk 7.8.1 on Win 2008R2 and I would like to know. Is it possible for Service Desk to be able to...
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Sending attachments via Reminder action (Multi-Attachments)...
I have seen described in Article 39901an ability to send Attachments in an email from Service Desk. So my process in inactive They method described - used Value Types from one multi-attachments...
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A Timer Request
We want to log the time an analyst works on a given task. We want a simple Start Timer/Stop Timer action. I've looked at the build in Start Clock/Stop Clock actions but this seems to me to be based...
View ArticleLumension (Heat) 5.1 Device Control Stand Alone Install help
Does anyone have any experience with a true stand alone installation of Lumension (Heat) Device Control? We used to use Device Lock, it was really easy to manage. We have 12-15 true stand alone...
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