Hi,
Just upgraded our RES ONE WOrkspace 2015 SR2 environment to Ivanti Workspace Control 10.2.500.0. Did the installation by running "Ivanti Workspace Control Upgrade Pack 10.2.500.0.exe" on our Management Server which has the WM Console installed (and not the WM agent). Upgrade went fine, but when we try to upgrade the Relay Servers we get:
"This version of Ivanti Workspace Control cannot be upgraded directly to Ivanti Workspace Control . Please first upgrade it to RES ONE Workspace 2015 (or any other version from RES PowerFuse 8 IR5 onwards)"
Which is strange, as the version of our Relay Servers is 2015 SR2.
Tried to upgrade some agents and this also went fine.
Already opened a case, support engineer told me that the upgrade should take place on a PC that has both the console AND the agent installed, which is strange as the official upgrade guide says:
The first computer to be upgraded should be a computer running a Full or Console-only installation of RES Workspace Manager/RES ONE Workspace with a direct connection to the Datastore (i.e. not to Relay Servers).
Anyone any idea??
Gr,
Mario