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Office 2016 licensing

Users are required to enter their credentials when they launch and Office app on non-persistent VDIs. What needs to be captured in order to only enter this once?

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Incident Assignments - Auto-suggest team based on selected CI, Reason & Location

Good day! Ok, I know exactly what to do if this was Excel, LOL. BACKGROUNDIn Incident we use a Reported CI and Reported Reason field. We then display the Reported CI's OwnerTeam so the Service Desk...

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Pick Lists - Constraining with value from current record?

Good day. I am really stuck on this one... BACKGROUND: We have several locations, with 1 being headquarters. Locations vary in size so the same department/team does not handle the same issue in every...

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IPCM Programmer’s Guide

Does anyone on the forums have this  PDF document to share : IPCM Programmer’s Guide, please. ( I have looked in the Knowledge base on the support site with no luck).Thank you in advance

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CSA Brokerconfig Test Fail

Hi, Does any encounter this error during testing the CSA brokerconfig connection?  

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Since upgrade to 2017.3 ldap user informations desappears from inventory

Since upgrade to 2017.3 ldap user informations desappears from inventory. I know it's the import ldap rule that add information, but i think it's deleted each time an inventory arrive on Core Server.....

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Upgrade Relay Servers (2015 SR2) to 10.2.500.0 fails

Hi, Just upgraded our  RES ONE WOrkspace 2015 SR2 environment to Ivanti Workspace Control 10.2.500.0. Did the installation by running "Ivanti Workspace Control Upgrade Pack 10.2.500.0.exe" on our...

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back to last change record

Hi, after click list view button on form list, how to make grid back to last change record, not to first record of list data.  Thanks

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CBA not loaded - linked to Database?

So if anyone else is having this issue or seeing it I have found something that i wanted to see if i can get a correlation to. We have random agents that have CBA not loaded - this is causing issues...

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How does the inventory really work ?

Hello everyone, I am a new Ivanti user and this is my first post. I am a bit frustrated regarding the inventory local scheduler and I wonder if is there somebody that is facing the same issue....

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Prompt for user to enter time delay on Wait block

I'm using on premise HEAT. The scenario is that an Analyst raises an Incident for a loan device which they action, then they click the button and set it for xx days, after this time a new task is...

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Change URL for software license monitoring

Is it possible to modify the default URL used for the "Software license monitoring" tool in the IEM 2017.3.2 console? I need ours to use the FQDN rather than just the server name.

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Update Drivers

Hello, So, I am trying to mitigate the Synaptic Vulnerability and I am getting no where fast. I've created a distribution package but it fails.  I believe it is failing because the wrong "Latest"...

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Uninstall a package that requires password

Hi,I'm trying to uninstall some software that requires a password.  I have said password, but I need to do it for many computers at our company.  I already have the uninstaller task scheduled and ready...

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Xtraction Group Pivot Not Displaying All Columns

Hello, I'm having issues with a pivot table in Xtraction not showing columns for all the responses to surveys from our CA SDM system. This previously worked according to the report author and some of...

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Using 'Run Program' to run Autoit scripts?

Hi, I'm new to Ivanti (running on-premise) and we're still in a pre-live environment.  I am attempting to setup some integration points (unlocking accounts, resetting passwords, etc.) and I already...

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Unable to connect via telnet VT220 to host using WavelinkTE and Velocity on...

When trying to connect to an host the application stops and presents in dialog box error: Unfortunately, Terminal Emulation has stopped. In Velocity i get exactly the same, only shows: Unfortunately,...

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Alter Validation Rule pop-up box

Is there a way to alter the pop-up box used for validation rules?For example, the highlighted part is my message on a validation rule. Everything else just adds confusion for the end users when trying...

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Migrating Hived settings to Personalization DB

Our XenApp published desktop environment has been using Hived settings for several years now and we want to migrate to Personalization.  Unfortunately the way that the Personalization local import...

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Query Based Scope returns duplicate results

EPM 2017.3I found this: Scope returns duplicate resultsHowever my scope is based on a query, the query itself looks fine (no duplicates) but the scope show 1 device multiple times.I tried changing the...

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