Hello,
I'm having issues with a pivot table in Xtraction not showing columns for all the responses to surveys from our CA SDM system.
This previously worked according to the report author and some of the people that view it normally. They are not sure when it stopped working.
Basically there should be columns for Very Dissatisfied, Dissatisfied, Not Applicable, Satisfied, Very Satisfied, and potentially No Answer.
It is only showing 3 columns. Very Satisfied, Very Dissatisfied, and Not Applicable. But the data set it's pulling does contain Satisfied and Dissatisfied.
If I filter directly for those responses it will make columns, but it won't display more than 3, so as soon as I filter it to show more answers it just goes back to showing what I originally had.
I've looked through all the settings I can find on the dashboard and can't seem to figure out how to get more columns to display.
I've attached some screenshots and have more with the actual pivot settings I can attach shortly.