I am setting up a facilities request service, my first service. I need to have the service offering form filled out by the customer, and then later in the approval process additional fields on the form filled out by the approvers. My idea was to have all the fields on the original field but hidden by roles until later. Then when the person of the appropriate role gets it they can change the fields that now became visible. Is this the correct way to do this? My first attempt at a service is a very complex one.
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