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status marked as detected
I've got patches piling up. the repairs are failing due to "Status marked as detected because pre-req check failed."not sure how to go about troubleshooting this. its started with the new patching...
View ArticleMy old MS Word Templates Stopped Working. How do I fix them?
We updated our Goldmine to Ver 2017.1.0.422 and now none of our Word for Windows templates will pull in the data from Goldmine. We have the Goldmine Plus addin installed, and there is a Goldmine ribbon...
View ArticleHow do I display a flag on the Incident and Service Request for Employees...
First of all is there a mechanism in place to build this or if I have to build a relationship is there documentation available to do so?
View ArticleNew Recurrence Patterns on Recurring Activity Management Design App
Has anyone had any success creating new Recurrence Patterns for use with the Recurring Activity Management Design App? I've been working with Support on this as well but I'm interested in ideas from...
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How to turn HTML off for ticket reminders when viewed in Service Desk?
Hello, I am trying to figure out to to turn HTML off when viewing ticket updates in the Service Desk portal. I am running version 10.2.0.126 release 2016.2. When opening a ticket and clicking on a...
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Workspaces/Bridgit - Open in new Tab/Window
Since moving to the workspace interface we have lost the ability to right click on a query result and open in new Tab/WindowIs there any way to get this functionality, or something similar, back?
View ArticlePowerCLI (vsphere) script as a scheduled task
EPM 2017.3i need to restore a snapshot before sending an install task on some clients, the vms are running in vmware, I was able to complete an script using powershell (in conjunction with powercli) to...
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Merge to PDF?
At one time there was a link that could supposedly merge GoldMine data to a PDF file, similar to the way a Word document works. I don't recall if I had never tried it, but as far as I know there were...
View ArticleOffice 2016 licensing
Users are required to enter their credentials when they launch and Office app on non-persistent VDIs. What needs to be captured in order to only enter this once?
View ArticleCustomer have problems with new buyied licenses. Devices have added licenses,...
Good afternoon Customer have problems with new buyied licenses. Devices have added licenses, but they can’t activate. Customer see on screen:„Attempting to Contact a license server on the local...
View ArticleWhere is the entity relationships diagram for heat please
one doc said in the Config pdf but i couldnt find it there. Another doc said i must open the administrator but didnt say which administrator !
View ArticleWeb API
Hi All, I have a web application in our IP Management system which creates a config file for the subnet management. I want that when this config file is created, a task is automatically created in...
View ArticleRemote control of a user session gives a shadowcopy error
We've upgraded last week to 10.2.500.1 and since then we are getting the following error as soon as we want to take over control of a user session (see attachment)We are using 2008R2 servers. How can...
View ArticleOffice 365 Patching with DSM Classic Patch Management
Hallo,hat jemand Erfahrungen gemacht mit Classic Patch und Office 365. Werden Patch Pakete bereitgestellt, welcher Art, und wie werden die Pakete letztlich ausgeführt (c2r oder herkömmlich).Ich spreche...
View ArticleMissing folder under document templates
Hi, We see that a particular folder is missing from our document templates.There is a high probability that it might have been accidentally deleted by some user.Is there any way to trace as to who did...
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pwrtech frmitem.checksoftgrid invalid procedure call or argument
Bij het openen van een (App-V5) applicatie object in ivanti Workspace control 10.2.500.1 krijgen we de volgende melding: wanneer we dan het applicatie object openen en dan bij: Properties - General -...
View ArticleAndroid for work MDM
Running EPM 2017.3Hello, I'm trying to implement MDM for Android, I was able (more or less) to add Android devices via the Ivanti App.Apple devices are automatically added via DEP (which works well)I...
View ArticleCan a service offering form have hidden fields that are editable to later...
I am setting up a facilities request service, my first service. I need to have the service offering form filled out by the customer, and then later in the approval process additional fields on the form...
View ArticleUpdating Software Policies with new revisions to packages
I have deployed a software package to roughly 50 systems, and had to update the package with some additional escript logic. I have created a second revision and tested it and now I want to update...
View Articlejournal email body fields
Hi, I am have created some emails templates under the journal.email BO and have the template working fine on the form with one exception. If I put in a reference field into the email body from the...
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