Common Base Agent status Not Loaded
We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X). The real-time inventory and remote control agent status both show loaded (green check)....
View ArticleHow to add drivers into server for HII
Hi,How do i do to add drivers in the directory, can i copy them directly ?Directory on core server : \\landesk2\ldmain\landesk\files\drivers Thx.Ben
View ArticleHow to configure both directory services login and normal user login?
Hi, How to configure both directory services (AD) login and normal user (LANDek) login to use same url address?My customer has AD user and Non AD user, and they want AD users able to login by using...
View ArticleLANDesk 9.5 SP1 Agent Installer Fails if Baseline Components are checked
We are getting several devices that fail the install. Checking the MSI logs, they all seem to have this same error: Action start 17:52:59: SetClientDirAction.MSI (s) (24:98) [17:52:59:235]: Doing...
View ArticleCreate Report - Listing All Computers That Have Dual Monitors
I would use reporting much more if I could find a good document on how to create reports, showing some good examples etc. Also knowing how to brows the data I'm looking for would be helpful. Knowing...
View ArticleError in custom report with Parameter
We have created a custom report which we will further modify as needed. Currently when its run it needs to prompt to select the software (parameters (?)) and the report displays all the details. Issue...
View ArticleSetting up Preferred Server; adding the LD agent:
I have seen a number of questions on how to setup preferred servers and use OS Provisioning to deploy machines regionally rather than just locally. We use preferred servers configured for replication...
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Edit report template
Hello there community, I have one issue I found out theese days in my management suite. This is happening on both my lab enviroments. One is virtual, second is based on physical computers both...
View ArticleHP 840 unable boot into WinPE
We are demoing an HP 840 and we have tried every 840 g1 nic driver in the WinPE 3.1 (LANDesk 9.5 no SP). We are not in a place to update to 9.5 SP1 which has WinPE 4.0. Is there anyone out there that...
View ArticleMobile Self Service internal server error
I am running LDSD 7.6.2 and have setup an instance of Mobile self service. I am able to get the the self service page and attempt to authenticate via Token using the secure token server but receive an...
View ArticleInstalling Java on Windows 7
I have run across a problem installing Java 6 Update 22 on to Windows 7 via Software Distribution. Our users are for the most part standard users and do not have admin rights on their machines. When...
View ArticleClients Not Being Prompted for Remote Control
Hi All, One of my LANDesk users (USER A) is having intermittent issues with remote controlling via the remote console. On occasion, on initiating the RC session, he sees the standard "awaiting user...
View ArticleHow to remove 'is mandatory' attributes from group objects
Hi group, After a lot of headaches trying to customize my own object to add sites, I've settled on using pre-defined groups as sites. The problem is that the groups have two mandatory fields - Title...
View ArticleWinpe with Dell 7440
hello, i have a new latop (DELL E7440) in my company and i would like capture an image from OSD script. i inject the network drive in the boot.wim file. i create a new windows pe configuration. i start...
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Adding new "Target Business Objects" when Managing Business Object Actions
See screenshot. The Target Business Objects listed are nice and this feature is absolutely crucial for linking items within a process, but I need more. Namely, I need to link Customer (Group) to CIs,...
View ArticleCreating a Delete/Detach Action
How do I add a delete action on a business object or collection attribute? Add action is there but it will not allow me to add a delete action. Specifically, how do I delete a task from change? When I...
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HII issues
I am trying to deploy to a Dell 7010 using provisiong and HII. Everything goes well until you get to the HII part. It will install all the drivers and then get to the end and say it failed. Does anyone...
View ArticleIE11 No patches available
Hello, I have been trying to get all my clients on IE11, but all of them get a: Status: DoneResult: No Patches AvailableReturn code: 405 and the log file just says:Checking for updated...
View ArticleWhy does the Contacts window have a mandatory login ID?
If these are contacts in our system, why would they need a login ID? Is there a way to remove this, so I can add contacts without one?
View ArticleQuestion - Multicast an Image
Have a customer with LDMS 9.0 and wants to multicast their image to 70 systems at once. How many systems has anyone out there imaged at once? Just curious..
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