all devices disappear after migration
hi, we try to migrate ldms 9.0+sp4 core server to another server. but after migration all devices are disappear. the old server is windows 2003 r2 32bit, the new server is windows 2008 r2 64bitthe old...
View ArticleUnable to KVM remote Control Intel vPro and AMT machines
Why am I unable to remote control a Vpro/AMT machine from the remote management console? I can successfully remote control the machine from the core when signed in to the management console there but...
View ArticleLDProvision folder is empty
Has anybody seen when you network boot with Windows PE Provisioning that it simply boots into WinPE and than stops at the command prompt after basic winpe functions have been ran. Basically at this...
View ArticleVirtual Management Gateway?
My company has a Management Gateway Appliance that was purchased a few years ago. It has never been used. We are now considering using a MG but I'd like to know does a Software/Virtual management...
View Articlelist panels of dashboards throwing an error - access denied?
folks,don't know if anyone has come across this error but within WebDesk occasionally one of the components but typically they are list panels will display the error - Server Error 403 – Forbidden...
View ArticleOSD requirement
We are using OSD with provisioning templates in our environment. The new requirement is to use the existing image and provisioning templates to do imaging from our warehose which has no connectivity to...
View ArticleWhat LANDesk products do you use?
At Coates Hire we use the following LANDesk products:- Service Desk 7.4 (Incident Management, Self Service)- Management Suite 9.5 sp1 (PC & Laptop Inventory, Software Inventory & Installations,...
View ArticleTotalling the cost of Service Catalogue Shopping Cart
Hi Am I missing something obvious here or is there no functionality to add multiple items to the shopping cart and have it total the cost of all the items? For example, I would like to add 3 computers...
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Calculations when values change
Hi I'm trying to get a calculation to return the cost of a service catalogue item simply by specifying the number of items on the request window and multiplying it by a number. Unfortunately this only...
View ArticleHP Thin Client - Write Filter Management
Hello, I couldn't find in detail about the Write Filter Maintenance Window from Landesk through the PDF file. I have set the Maintenance Window start and end time in the agent configuration to the...
View ArticleSCRIPT PROBLEM ABOUT RFID
I’m a programmer who is working on your Wavelink Telnet CE product and I would to ask you about a problem in scripting code. My customer own some Motorola MC319Z handhelds and asked me to configure a...
View ArticleLANDesk Support Portal Webpage Design
Is LANDesk using Service Desk to create the webpages on your support page? The requests page in the Support Portal is very clean and if you designed it using your product is it possible to get more info?
View ArticleUNABLE TO LOAD NAV FILE
I had this problem, every time I try to open a Software License monitoring (from console or web). I've tried all the posts inserted here and did not work for me (change some values in IIS mime types,...
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Installer cruft in root of drive
All: First post, as we are evaluating the LanDesk agent for our Macs. We noticed that the LanDesk agent installer seems to leave two broken aliases at the root of the drive named "zh_Hans.lproj" and...
View ArticleWant to see only unlinked CIs when linking
Hi group, When I link my CIs in a process, it gives me the ability to link any CI, regardless of whether it's already linked. I would like to only see a list of CIs that are unallocated, or not already...
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Report Name: Patching history by device
Description: Generate a patching history report by device. Select devices by device, query, location, or group. How to import report -> http://community.landesk.com/support/docs/DOC-7420
View ArticleAntivirus on Mac hangs machine after installation
Anyone else using the Mac agent with AV? We're on 9.5 SP1 and we've installed the Maverick patch, but we had this problem before that. On Mountain Lion, we can install the agent fine but after a few...
View ArticleBatch File Issue
Hail! I have a simple bat file that contains just two lines: MOVE "C:\WINDOWS\System32\i386\Applications\Microsoft Office" "C:\Microsoft Office""C:\Microsoft Office\Setup.exe" /config "C:\Microsoft...
View Articlecba8.crt certificate
What is the cba8.crt certificate used for? This is in: C:\Program Files\LANDesk\Shared Files\cbaroot\allowed I see how the these 3 cert files: • <keyname>.key: The .key file is the private key...
View ArticleGetting "Assignment - This function is not available for End User"...
but I am getting this when I am logged in as an analyst@ We are in the process of updating LANDesk from 7.4.1 to 7.6.2. So far pretty good however I started to enter real tickets and got the message...
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