Patch Manager - Download from Manufacturer
Hello, There is a setting in Scan and Repair settings / Network settings that can allow a client when downloading patches vai the gateway, than download from manufacturer. Fall back to core on failure....
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Inventory Status Blanking Out After Being Set on Laptops and Thin Clients
We are having some problems with the status of a computer blanking out after it has been set. The status is set using the bar code web form. We have the following settings set in LANDesk below for a...
View ArticleInventory for Adobe Flash player on macs
Does anyone have a set of steps or a best practice that will return the version of Adobe Flash Player on 10.6 or greater machines? Thanks in advance
View ArticleSome Collection Attributes only show Serial Number on Query Tab
I've managed to fumble thru much of what I need to clear up many of the collections on the various process windows now that our consultant is gone. * Some are queries - very simple and was easy to...
View ArticleError when running reports in WebAccess with Integrated Login
Hi,I can execute Crystal Reports in WebAccess with no problem when using Explict authentication. When I change to Integrated logon, the same report (CallManagement.Call.rpt located in...
View Articleprivileges to allow analysts to 'add attributes' to web queries
I am trying to figure out what privs to give to analysts group which would allow them to see the asterisk in the header of queries. Administrators see this and are able to click on it and add attribute...
View ArticleRemoval of Unwanted Products in SLM
Hi, My out-of-the-box LDMS had a great deal of 'standard' Licensed Software rules that effectively populated SLM with a number of products and licenses with no installations present. The unwanted...
View ArticleMail Account Limits?
I am trying to use 5 e-mail accounts. Their all set up exactly the same way and all have the same mappings and passwords. I can log on to OWA to all 5 accounts. Only 3 imports are working. So I...
View Articleset role via Request process action
I have a request window that is published to managers that allows them to select backups. the selection for the backups are the user object linked. I would like a role to be assigned to the selected...
View ArticleCalculation to display Incident category on Resolution window
Hi, I wrote a calculation (after read) on the business object resolution from Incident. I set this attribute on my resolution window cause I want to display the Incident category on my resolution...
View ArticleCalculation for SLA (one for Stu!)
Stu, The SLA matrix and variation attributes give us the correct Response Level selection on say an Incident. But what if we also have a requirement to do is show the "Agreement" name on the window too...
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9.5 SP1 Kaspersky 10 Error Pop-up
Just about every system I have updated to Kaspersky 10 get this pop-up when a full scan starts. The fulll scan runs all the way through and no other errors appear. I have about %50 of my users...
View ArticleLandesk Management Suite 9.5 login failure
I recently upgraded to Management Suite 9.5 because I was getting an error logging in to 9.0 SP3. After the upgrade I still have the same error. I am trying to log into the Management Console on the...
View ArticleLANDesk 9.5 SP1 SP2
Just completed a new install of LANDesk 9.5 I was about to apply SP1 but then now i am wondering... can I skip SP1 and go straight to SP2? Any thoughts would be appreciated. Thank you
View ArticleReport Results only showing 50 entries
Since I have upgraded to Service Desk 7.7, my reports and queries are only showing the Top 50 results, there should be considerable more than this. Where can I ensure all results are listed?
View ArticleVBoot partition not found on disk
Hello, Since recently upgrading our LANDesk core from 9.0 sp0 to sp2, our provisioning tasks have been failing. In the cmd.exe window during the pxe process, it successfully gets past the "reg import...
View ArticleHangs at LANDesk screen when imaging using symantec imaging tool
Does anyone have any idea why when using the symantec imaging tool with LANDesk that the system just hangs at the LANDesk screen but images fine with LANDesk images.
View ArticleHangs at LANDesk screen when imaging using symantec imaging tool
Does anyone have any idea why when using the symantec imaging tool with LANDesk that the system just hangs at the LANDesk screen but images fine with LANDesk images.
View ArticleFailed when using symantec imaging tool
Does anyone know what this log file means? "Machine","CbaStatus","ExitCode","Duration","Begin","End","Command""MES-4545-C2-041","OK",0,0:00:00,2/7/2014 2:46:38 PM,2/7/2014 2:46:38 PM,"WINPE,...
View ArticletelnetCE licence error
Hi, I have a problem with a Datalogic gun, The gun won't get a licence on licensing server. - Licence server was up and running (other gun was ok with licence) ;- licence server port was open ;- gun...
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