Assigning Requests to EndUser for approval
is it possible to create a process where a request is assigned to an EndUser for approval? i.e. for a mobile phone or laptop I am struggling to get this to work via a customer group as it updates their...
View ArticlePreferred = replica = source server
New to LANDesk with 9.5sp2 and setting up in our lab first before production. Configuring HII and trying to create the library. The library requires a preferred server and I'm getting stuck on this...
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PowerShell task to name computer from Service Tag during Provisioning
Hi all, Just a quick one to give something back - we wanted to automatically name our stations to the service tag when provisioning. Here's a simple PowerShell script which you can save as rename.ps1...
View ArticleDA Web Import - Lenovo Warranty Info
Is anyone else utilizing the Data Analytics Web Import Rule - Lenovo Warranty Info? Just wondering if anyone else's rule quit working since Lenovo added a "captcha authentication" to the Warranty...
View ArticleRFID usage problem from script
I'm sorry Cachilli, but I tried what you told me about the way to enable/disable RFID from a script, and I noticed that don't works.I don't know if I'm wrong or I understood not correctly.I tried a...
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Stop 0x0000005d in WinPE
Has anyone encountered an issue with a 0x0000005d stop error in WinPE? We have some older IBM/Lenovo systems which we no longers seem to be able to image since we installed the latest service pack...
View ArticleLDMS 9.5 SP2
Hi,I have upgraded from LDMS 9.0 SP2 to LDMS 9.5 SP2.Below are some of the issues:1. The AV doesnot install after an Agent Deployment.2. Agent Status on some machine shows no connectiving to the...
View ArticleHow to Enable Spanish Support on Wavelink Emulator v 7.0.159 MC9090 CE5
Customer has installed the Wavelink Emulator v 7.0.159 with International Support on his Motorola MC9090 running CE 5. States the host is set up to send Spanish characters to the client devices. Has...
View ArticleWill Deleting a Personal Dashboard cause TTL problems?
Hi, we are in the early stages of getting used to the Test to Live functionality and as such are treading very carefully. However I have a single user who has managed to ruin their dashboard and with...
View ArticleCannot generate IDs for vPro
In LANDesk 9.5 SP1 on our core server and our test server (both are same config) we cannot generate vPro AMT IDs I set the password in General config, after clicking OK the screen disappears and thats...
View ArticleQuestion on Unmanaged Device Discovery
LD 9.5 No SP I run Unmanaged Device Discovery scheduled tasks for 29 locations once a week. Everyday I check under Unmanaged Device Discovery in the console the Computers section in left hand column....
View ArticleMap assignment from template into Incident
I want to create a template which will automatically assign the Incident to a particular group but cannot get it to assign the incident. Having created an attribute of SuggestedGroup in Incident object...
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Add Hyperlink to Intranet Page on Window
I am testing this in version 7.5 but will need to use it in 7.7 both as a Console form and a Web Access window. I would ike to be able to have an active hyperlink showing on a window where the...
View ArticleCan you setup an alert for if a Service is hung in a 'stopping' state?
I know in LANDesk you can monitor for service status change, but how do you monitor if a service is trying to stop but is hung in that state? We just had an issue on one of our servers where a service...
View ArticleReporting on Service Item by multiple location - Multi Selection List
I have a requirement to list all "Services" by site location. Services in this case live in the Asset list used by service catalogue. There are over 50 site locations an a service can obvioulsy be...
View ArticleDelay Enabler Auto start
HiI have seen the 'delay enabler auto start' document:http://community.landesk.com/support/docs/DOC-27837http://community.landesk.com/support/docs/DOC-27837 I cant seem to get this to work. I am using...
View ArticleLANDesk 9.5 SP2 - HII and Server 2012 R2 Deployment
I recently upgraded our core to 9.5 SP2 and mainly in hopes of gaining the Server 2012 R2 and Windows 8.1 options for OSD. Under SP1 during deployment (of 2012 R2) HII runs successfully but since...
View ArticlePatch system while provisioning is not working
When any of my provisioning templates run, I have a patch system task that runs in the template. Before upgrading to 9.5SP1, the patch system task worked. Now, after the upgrade, the task runs and...
View ArticleDeleting attachments
Hi Guys, Our Service Desk project has now been told that we will need to accept missed phone calls being emailed into LanDesk with the voice recording as an attachment. The compression is good but our...
View Article9.5 Web Console Question
We have a couple of technicians using the web console and after our upgrade to 9.5 and applying SP2 I am getting questions on what is in the action tab at the bottom of the screen. I noticed on the...
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