Device inventory missing applications (.NET)
(LDMS 9.5 SP1) For some of our machines (servers), LANDesk inventory is not showing any .NET framework installed, even though it is and verified installed in the machine's registry. I have posted some...
View ArticleDo you have to update the agents after 9.5 SP2 install
If we update from 9.5 SP1 to SP2, do you have to update the agents immediately, or can they still function as they were with no issue? We can't touch some of the servers with the SP1 agents until our...
View ArticleUpgrade to 7.7 failing at "Preparing upgrade"
I am testing the upgrade from 7.5 SP1 to 7.7 on my dev server and it is failing at "Preparing upgrade of Service Desk" on my app server. The installer completed fine on my web server. This is the tail...
View ArticleRemove default "Home" button on Self Service page.
I am trying to customize the Self Service default home page with an HTML page in a browser gadget. I would like the gadget to take up the entire page but it seems that even if I unpublish all of the...
View ArticleCapturing an Image within a provisioning template
Hello, Has anyone attempted to Capture an image with a provisioning template? I have been referring to the explanation of the process that is found here:...
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HP Servers showing as Portables
I have several HP ProLiant ML110 G7 and HP ProLiant ML350 G6 servers that are showing as Type=Portable instead of Server.
View ArticleAny FYI for 7.7 upgrades
A small trend we have spotted here specially for Oracle customers, is that it's really important to make sure the culture for all users is set. If you don't, the SQL identifiers generated for common...
View ArticleLDAP Location Blank after upgrading agent to 9.5 SP2
Hello, We recently upgraded our LANDesk core servers from 9.0 SP4 to 9.5 SP2. The client agents themselves are still mainly running 9.0 SP4 at the moment. When upgrading the client agent to 9.5 SP2...
View ArticleWindows 8 not picking up the unattended.xml
Hi Everyone,Im trying to create a Windows 8 64 bit deployment, but for some reason i have created a really small unattended file (just to check the whole process of deploying the image works) BUT...
View ArticleReminders Send Date is pulling some date in the past instead of the current
When you open an incident and a reminder is sent to the end-user letting them know it has been open, you can open the reminder to view it, and it has a date of like april 19, 2009 - instead of using...
View ArticleWindows Server 2012 R2 Support for Avalanche SE?
Hi Everyone -- any sense of when Avalanche SE will be supported on Windows Server 2012 R2? I've unsuccessfully attempted installing on that OS, but I am able to get it on WS08R2. Thanks,-Ben
View ArticleCan't get background search to display on incident page
Hello,I believe we have our settings as desired for the background search and this is a desired function for our Service Desk. However, we can not get the tab/window to actually show up for the...
View Article9.5 to 9.5 SP2 agent upgrade
I've cross posted this to http://community.landesk.com/support/docs/DOC-1400#comment-19930 so apologies for the bad etiquette but I thought I might be more traffic over here. Hi, I am trying to use...
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Importing SHI Data Automatically
Has anyone successfully been able to fully automate importing SHI data into LANDesk using Data Analytics? As seen in the screenshot below it seems to require manually dropping a csv file into a folder...
View ArticleDA Web Import - Lenovo Warranty Info
Is anyone else utilizing the Data Analytics Web Import Rule - Lenovo Warranty Info? Just wondering if anyone else's rule quit working since Lenovo added a "captcha authentication" to the Warranty...
View ArticleSend reminder if 1 hour before end
Within our change process our Change Manager would like a reminder email to be sent out to the Change Owner 1 hour prior to his outage window ending. We have an attribute that is called "RequiredEnd"...
View ArticleHP EliteBook Folio 1040 G1 PXE Boot
I am trying to PXE boot HP EliteBook Folio 1040 G1 and none of the drivers are connecting to LANDesk Server. I have LANDesk version.9.50.26. The laptop has Intel (R) Ethernet Connection I218-LM netword...
View ArticleJust Applied LANDesk 9.5 SP2 - are there any known issues
Hello Everyone, Just applied LANDesk 9.5 SP2 patch to our core server and wanted to reach out to the community on any issues they encountered? Initial Testing has not found any issues...
View ArticleBuilding an image walk through
So I could use a walk through starting from step 1 to os deployment. My end goal is to have a deployable windows 7 image that is hardware independent. I'm trying to create an image from scratch.
View ArticlePatch Management for Skype v5.9.0.115
Hi. We have a 100% failure rate when trying to repair this vulnerability.vulscan.log gives:Command Interpreter runningExecuting C:\Windows\System32\msiexec.exe /i "C:\Program Files...
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